Jessica Clifford
Indianapolis
Summary
Dynamic bar manager with proven expertise at Private Organizations and public events, excelling in customer service and team leadership. Achieved significant revenue growth through innovative promotions and crafted seasonal cocktails. Skilled in inventory management and staff training, fostering a welcoming atmosphere that enhances guest experiences and drives repeat business.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bar Manager
Private Organization
11.2019 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Increased revenue with creative marketing initiatives and promotional events.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bartender
Myself
01.2018 - Current
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
- Streamlined beverage service by efficiently managing multiple orders and accurately mixing drinks according to recipes.
- Showcased extensive knowledge of various cocktails, spirits, wine, and beer offerings, assisting guests in making informed choices.
- Ensured compliance with all applicable health regulations by meticulously cleaning glassware, utensils, and equipment.
- Maintained a clean and organized bar area, ensuring optimal working conditions for efficient service delivery.
- Promoted a safe environment for guests by consistently monitoring alcohol consumption patterns and intervening when necessary.
- Ensured timely replenishment of bar supplies during events, maintaining a well-stocked inventory for seamless beverage service.
- Fostered positive and inclusive atmosphere, making every guest feel welcomed and valued.
- Enhanced guest experience by crafting customized cocktails based on individual preferences.
- Streamlined drink preparation process, reducing wait times for guests.
- Coordinated with event planners to ensure bar setup met specific theme and requirements of each event.
- Built strong relationships with regular clients, leading to increased bookings for private events.
Bartender
The Barbee Hotel
02.2014 - 03.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Pensacola High School
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Inventory management
- Bar management
- Guest interaction
- Inventory control
- Customer relations
- Supply ordering
- Sales promotion
- Quality control
- Menu updating
- Cost control
Certification
- Alcohol and Tobacco Commission - Liquor License Employee Permit BR1622826 Exp date: 9/23/2025
Timeline
Bar Manager
Private Organization
11.2019 - Current
Bartender
Myself
01.2018 - Current
Bartender
The Barbee Hotel
02.2014 - 03.2024
Pensacola High School
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