Jessica Cook
St. Elizabeth
Milan
2
years of professional experience
Compassionate Medical Assistant graduate skilled in patient care and efficient data management. Proficient in rooming patients, checking vitals, and updating electronic records. Experienced in managing communications, processing prescription refills, and ensuring seamless workflow in a clinical setting.
Work History
Medical Assistant
2 Months- Assisting physicians with patient exams, dressing changes, and minor surgical procedures.
- Collecting, preparing, and processing laboratory samples (e.g., blood, urine).
- Proficient with EKG electrode placement (within 90% accuracy)
- Prepping patients by checking vital signs, guiding patients to exam rooms and providing instructions
- Administering medications or vaccines, performing electrocardiograms (EKG/ECG), and removing sutures.
Manger In Training
9 Months- Assisted in training new team members on operational procedures and customer service standards.
- Executed daily inventory management, ensuring stock levels met operational demands.
- Collaborated with staff to maintain cleanliness and adherence to health and safety regulations.
- Supported shift leaders in monitoring food quality and presentation for optimal customer satisfaction.
- Implemented efficient workflow strategies to enhance service speed during peak hours.
- Resolved customer inquiries and complaints, fostering a positive dining experience.
- Participated in team meetings to discuss performance goals and improvement strategies.
- Adapted quickly to new tasks and responsibilities within a fast-paced environment.
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced the supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote a culture of the company.
Education
Medical Assistant
Anticipated Graduation Date: July 2026
Skills
Technology
Skills
Ability to recognize cardiac rhythms
Can administer basic urinalysis
urine dipstick
blood typing
strep test
and blood sugar
Knowledgeable of insurance coding and administrative procedures
Proficient with EKG electrode placement (within 90% accuracy)
Proven ability to read and perform vital signs
Skilled at accurately documenting patient history
Understand basic dosage calculations
Proven ability to read and preform vital signs
Timeline
Medical Assistant
St. Elizabeth
05.2026 - CurrentRead More
Manger In Training
McDonald's
01.2025 - 10.2025Read More
Ross Medical Education Center
Medical Assistant
Read More