Jessica Kilty

Working with youth/teens in an after school program. In charge of making snack daily as well as culinary lead in the program. Organizing and executing culinary activities for the teens.

• Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the facility
• Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
• Developed strong relationships with families, fostering a sense of community within the daycare center.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.

• Handled cash accurately and prepared deposits.
• Motivated, trained, and disciplined employees to maximize performance.
• Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
• Increased customer satisfaction by addressing and resolving concerns in a timely manner.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.