Jessica Livecareer
New York
Overview
8
8
years of professional experience
Work History
Sales Associate
MassMutual
01.2019 - Current
- Trained and developed 22 new sales team associates in products, selling techniques and company procedures.
- Maintained organized, presentable merchandise to drive continuous sales.
Customer Service Representative
Kaiser Permanente
01.2018 - 12.2018
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Maintained 11 customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Timeline
Sales Associate
MassMutual
01.2019 - Current
Customer Service Representative
Kaiser Permanente
01.2018 - 12.2018