Jessica Marsh

Indianapolis

Summary

• I been at my job for the 11 years and I was once in management and then step down to just a csr.

• But in the time being there I have learned a lot of things and stuff that helped me.

Bureau of Motor Vehicles

Monitored and reported technical issues to deliver quality customer service.
Promoted positive member relations through providing excellent customer service.
Supported team with customer service issues, voids and returns.
Implemented strategies to increase customer service satisfaction ratings.
Serviced high volume of calls while providing excellent customer service.
Enhanced guest satisfaction by providing personalized and efficient customer service.
Delivered exceptional customer service, resolving issues promptly and courteously.
Provided exceptional customer service, assisting with vehicle issues and inquiries.

Southport High School

Indianapolis, IN

I love working with people and just out going

Been working with customer service for the past 11 years and and just wanted to do something different then what I have done

Bureau of Motor Vehicles

Southport High School

Cassondra MiddletonCassondra Middleton
Registrar at Ohio Bureau of Motor VehiclesRegistrar at Ohio Bureau of Motor Vehicles
Lindsey EdensLindsey Edens
Clerical Assistant 1 Records Management at Indiana Bureau of Motor VehiclesClerical Assistant 1 Records Management at Indiana Bureau of Motor Vehicles
Stacey heidenStacey heiden
CSR 2 at Bureau of Motor VehiclesCSR 2 at Bureau of Motor Vehicles
Lori DickersonLori Dickerson
Customer Service Representative at Indiana Bureau of Motor VehiclesCustomer Service Representative at Indiana Bureau of Motor Vehicles
Albert TorresAlbert Torres
Director of Clinical Operations at Emergency Dental of AmericaDirector of Clinical Operations at Emergency Dental of America