Jessica Pereira
Administrator
Goa
Summary
Self-motivated administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Administrator
ExxonMobil Qatar Via Mace Macro
Doha
02.2021 - 07.2021
- Responsible for all Tenant Services LAN folder organization, electronic and hard copy filing updates as per OIMS and RMG requirements
- Overseeing several office tasks, such as filing, generating reports, setting up for meetings, and reordering supplies
- Screening phone calls and routine callers to the appropriate party
- (Computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research
- Filing offers and contracts
- Assisting team in the preparation of regularly scheduled reports
- Providing customer service to visitors as required
- Extending assistance to Operations manager in administrative duties.
Operations Supervisor
ExxonMobil Qatar Via Mace Macro
Doha
02.2020 - 09.2020
- Responsible to oversee a team of 20 personnel working in shifts
- Ensured that all work is carried out as per the contract and client specification
- Followed a work plan schedule that covers all the tasks, areas, etc
- And uses different checklists to inspect and monitor daily the quality of work, issues, worker performance and attendance at his scheduled work area
- Managed additional ad hoc client work requests received via eMerge and tracks to completion
- Monitored daily eMerge requests, assigns and completed the work request or task using the computer, software application
- Planned, organized and supervised the operations staff and ensured prompt, efficient and quality service to customers as per the standards required by the contract and objectives set by superiors.
Health and Safety Coordinator
ExxonMobil Qatar Via Mace Macro
Doha
08.2019 - 01.2020
- Managed a team of 18-20 security personnel working in shifts and oversaw the meticulous security operations in the office facilities
- Participated in monthly Operations Integrity meetings with managers and key personnel and weekly operations meetings led by the client facility manager for security updates
- Responsible to steward facilities action items completion assigned to Security
- Developed SSHE related presentations and communications for mass communication frequently
- Reviewed and updated E&PS Emergency Evacuation Guide, Security Emergency Response Procedures and Security Procedures annually, contractor Security Post Orders, annually participated in internal and external audits and assessments
- Conducted safety stewardship meeting with direct reports; Conducted LPS / SSHE training for workers, team leads, key personnel, supervisors & managers
- Assigned role of Ergonomics Contact, Fire Warden and Incident Control Managers (ICM), managed security / safety incidents as they occur on duty
- Participated in incidents investigations and prepared incident reports as required.
IMS Coordinator
ExxonMobil Qatar Via HUS
Doha
06.2019 - 10.2019
- Coordinated the daily operations of records management and library services which includes client training and guidance on Records Management guidelines compliance
- Interfaced with various clients frequently to assess business requirements, expectations and responded to requests in a timely manner
- Successfully stewarded active and inactive records at onsite and offsite storage locations daily
- Proactively implemented clients records management program, i.e
- Records retention schedule, protection of vital records, destruction process and disaster recovery
- Created, maintained, and reviewed record storage procedures, both physical and electronic for different business units located both onsite ' offsite
- Supervised scheduling and clean up days of records management for various depts
- Annually
- Liaised with various clients for timely destruction of retention expired records
- Ensured all confidential records were shredded in line with the client guidelines.
Front Office and Visitor Coordinator
ExxonMobil Qatar Via HUS
Doha
02.2017 - 10.2019
- Responsible for screening and priority-in incoming telephone calls, alerted and transferred calls to appropriate personnel based on queries received
- Assigned role as focal point of contact for all EM overseas visitors (30 per month) entering Doha for business trips
- Responsible for providing necessary approvals on behalf of the Lead Country Manager
- Liaised with local hotels to arrange ground logistics based on client requests
- Maintained excellent business relationships with all hotels and kept abreast of upcoming events to ascertain peak seasons and blackout dates etc
- Executed critical role of maintaining an updated clients Warden System with movements of overseas visitors, which gets utilized during emergency situations
- Ensured data privacy norms strictly followed pertaining to personal information and credit card details etc
- Collaborated with team on other responsibilities such as generating monthly reports, preparation of presentations, graphs, dashboards, handling of petty cash and handling of time sheets as requested
- Successfully supported team to update their Intranet and SharePoint sites with essential documentation in a consistent and efficient manner.
Administrator
Darwish Interserve
Doha
03.2019 - 07.2019
- Assisted site Project Director with administrative duties, scheduled and coordinated meetings, appointments and travel arrangements
- Produced and distributed memos, letters, faxes and forms
- Assisted in the preparation of regularly scheduled reports
- Provide general support to visitors
- Assigned several office tasks, such as filing, generating reports, prep for meetings, and reordering supplies
- Screening phone calls and route callers to the appropriate party
- Extensive use of computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research
- Filing offers and contracts
- Handled various management requests for quotation from different subcontractors/vendors/service suppliers by fax/E mail/phone
- Kept accurate records of all information
- Maintained HR files and databases updated at all times
- Scheduled and assisted job interviews /process
- Responsible to oversee the induction of new employee i.e
- Orientation, arrange for laptop, Lan ID, email activation and accesses, workstation, and email address, etc
- Administering new employment assessments
- Serving as a focal contact for all new employee questions.
Education
High School Diploma -
St. Alex Higher Secondary School
01.2011 - 04.2013
Skills
Computer and Customer Service Skills
Documentation and reporting
Office administration
Sorting and labeling
Office management
Administrative support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrator
ExxonMobil Qatar Via Mace Macro
02.2021 - 07.2021
Operations Supervisor
ExxonMobil Qatar Via Mace Macro
02.2020 - 09.2020
Health and Safety Coordinator
ExxonMobil Qatar Via Mace Macro
08.2019 - 01.2020
IMS Coordinator
ExxonMobil Qatar Via HUS
06.2019 - 10.2019
Administrator
Darwish Interserve
03.2019 - 07.2019
Front Office and Visitor Coordinator
ExxonMobil Qatar Via HUS
02.2017 - 10.2019
High School Diploma -
St. Alex Higher Secondary School
01.2011 - 04.2013