Jessica Robertson
Pendleton
Summary
Registered Nurse Reusable Medical Device Coordinator with 8+ years of experience supporting physicians, nurses, and multidisciplinary teams in high-acuity procedural environments. Expert in product implementation, procedural education, and competency validation across operating room and outpatient settings. Proven ability to train clinicians on complex medical devices, build trusted relationships with stakeholders, troubleshoot in real time, and expand adoption of new technologies. Extensive experience collaborating with physicians, sales teams, and executive leadership to safely integrate products into routine clinical practice.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Reusable Medical Devices (RMD) Coordinator, RN (Nurse II)
Veterans Health Administration – Indianapolis VA Medical Center
06.2023 - Current
- Serve as clinical subject matter expert supporting physicians, nurses, and surgical teams in the safe use, preparation, and troubleshooting of complex medical devices in OR and procedural settings
- Lead hands-on education and in-service training for multidisciplinary teams, ensuring competency and confidence prior to independent device use
- Evaluate user skill levels and validate competencies before approving independent practice, ensuring patient safety and regulatory compliance
- Act as primary liaison between clinical staff, leadership, and external vendors, translating technical device requirements into practical bedside workflows
- Support integration of new products and technologies into routine surgical practice by collaborating with department heads and service line leaders
- Troubleshoot real-time procedural and device issues in high-pressure environments, preventing case delays and cancellations (50+ annually)
- Educate physicians and nurses on device setup, anatomy considerations, workflow optimization, and procedural best practices
- Maintain ongoing relationships with key clinical users to reinforce proficiency, address concerns, and support sustained adoption
- Represent service line leadership during inspections, Safe Day calls, and interdisciplinary meetings, communicating effectively with executive stakeholders
- Selected as Oracle Health (EHRM) Superuser, supporting system-wide standardization and clinician adoption across multiple facilities
Surgical Nurse Navigator / Operating Room RN
Urology of Indiana
02.2020 - 06.2023
- Educated physicians, nurses, and office staff on urology-specific procedures and technologies, including Fusion Biopsy, SpaceOAR, and HIFU workflows
- Coordinated and supported procedural care in both OR and outpatient settings, ensuring safe preparation and execution of device-based treatments
- Partnered with providers to expand adoption of new procedures through education, workflow development, and ongoing support
- Served as a trusted clinical resource for troubleshooting procedural challenges and optimizing patient outcomes
- Delivered pre- and post-procedure education to patients and families to support safe treatment delivery
Registered Nurse
Community North Hospital – Operating Room
04.2018 - 03.2021
- Supported complex surgical procedures across Urology, Gynecology, Oncology, Colorectal, Bariatric, and General Surgery
- Circulated and scrubbed cases, anticipating surgeon needs and maintaining sterile field integrity
- Worked closely with physicians and surgical teams in high-pressure environments requiring rapid problem-solving and communication
Education
Bachelor of Science - Nursing
Indiana University Indianapolis
Indianapolis, IN12-2021
Associate of Science - Nursing
Ivy Tech Community College
Indianapolis, IN07-2017
Skills
- Clinical Product Implementation
- Physician & Staff Education / In-Services
- Procedural Training & Competency Validation
- Operating Room & Outpatient Support
- Urology & Radiation-Adjacent Procedures
- Stakeholder Relationship Management
- Troubleshooting & Real-Time Problem Solving
- Cross-Functional Collaboration (OR, SPD, Leadership)
Certification
- Registered Nurse (RN)
- BLS & ACLS – American Heart Association
- Extensive experience in sterile/OR environments
- Clinical training, in-servicing, and competency validation
- Comfortable with domestic travel, weekend support, and live case coverage
Timeline
Reusable Medical Devices (RMD) Coordinator, RN (Nurse II)
Veterans Health Administration – Indianapolis VA Medical Center
06.2023 - Current
Surgical Nurse Navigator / Operating Room RN
Urology of Indiana
02.2020 - 06.2023
Registered Nurse
Community North Hospital – Operating Room
04.2018 - 03.2021
Bachelor of Science - Nursing
Indiana University Indianapolis
Associate of Science - Nursing
Ivy Tech Community College
Office of Chief of Staff Shining Star Recipient
For providing excellent collaboration between Sterile Processing and the Operating Room, resulting in better care for our Veterans.