Summary
Overview
Work History
Skills
Timeline
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Jessica Stratton

Fort Wayne,IN

Summary

Dynamic Market Manager at Gmet Communications Cricket Wireless with a proven track record in client relations and strategic planning. Successfully increased market share and enhanced operational efficiency through innovative promotional planning and cross-functional leadership. Recognized for cultivating high-performance teams and achieving sales goals while fostering strong customer loyalty.

Marketing professional with history of driving market growth and increasing brand awareness. Proven ability to develop strategic marketing plans and execute successful campaigns. Collaborative team player focused on achieving results and adapting to dynamic market conditions. Known for analytical thinking and creativity in problem-solving.

Overview

16
16
years of professional experience

Work History

Market Manager

Gmet Communications Cricket Wireless
06.2025 - Current
  • Increased market share by identifying and capitalizing on emerging market trends.
  • Streamlined internal processes, enhancing operational efficiency and reducing costs.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Drove customer satisfaction improvements through the implementation of effective feedback mechanisms and prompt issue resolution.
  • Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
  • Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
  • Coached sales team members in effective selling strategies and closing techniques.
  • Networked in market to build partnerships and connections with prospects.
  • Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
  • Strengthened customer relationships through personalized marketing initiatives, increasing brand loyalty and repeat business.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Built relationships with customers and community to establish long-term business growth.

District Manager

Gmet Communications Cricket Wireless
03.2021 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
  • Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
  • Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed accounts to retain existing relationships and grow share of business.

Nursing

Belle Springs
01.2010 - 08.2020
  • Mentored new nursing staff to foster clinical excellence and professional growth.
  • Enhanced patient care by providing comprehensive nursing services and addressing individual needs.
  • Improved patient care by implementing evidence-based nursing practices in emergency department procedures.
  • Collaborated with nursing staff to ensure timely delivery of medications and treatments.
  • Enhanced patient care by implementing evidence-based nursing protocols and practices.
  • Improved patient care by assisting nursing staff with daily tasks and activities.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Improved patient outcomes through consistent monitoring, evaluation, and adjustments to nursing interventions.
  • Maintained and upgraded knowledge, skills, nursing practice and competencies affecting quality of nursing care and re-licensure.

Skills

  • New product launch
  • Client relations
  • Sales operations
  • Promotional planning
  • Strategic planning
  • Schedule coordination
  • Performance reporting
  • Cross-functional team leadership
  • Market reporting
  • Goal setting and achievement
  • Customer service

Timeline

Market Manager

Gmet Communications Cricket Wireless
06.2025 - Current

District Manager

Gmet Communications Cricket Wireless
03.2021 - Current

Nursing

Belle Springs
01.2010 - 08.2020

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Jessica Stratton