- Cooking
- Cleaning
- Baking
- Sustainable Tech Innovations
- Growing herbs, vegetables, or fruits in home gardens
Jessica Thompson
Muncie
Summary
Ball State University sophomore with a major in natural resources and environmental management. Excelled in cash register operation and up-selling, significantly improving sales. Maintained high accuracy and customer satisfaction, showcasing strong organizational skills and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Barista
Jack's Donuts
07.2024 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
Dairy Queen Grill & Chill
02.2024 - 07.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
White River Paintball
05.2023 - 08.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Kept an organized and clean pro-shop to well-represent the company.
- Addressed customer needs and made product recommendations to increase sales.
Retail Keyholder
Rose and Remington
11.2022 - 03.2023
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Performed category maintenance by rotating products according to company product rotation policy.
- Rearranged racks and shelving based on seasonal planograms.
Education
Bachelor of Science - Natural Resources And Environmental Management
Ball State University
Muncie, IN05-2027
High School Diploma -
Pendleton Heights High School
Pendleton, IN05-2023
Skills
- Display case merchandising
- Coffee expertise
- Up-selling
- Returns processing
- Product restocking
- Cash register operation
- Customer service
Interests
Timeline
Barista
Jack's Donuts
07.2024 - Current
Cashier
Dairy Queen Grill & Chill
02.2024 - 07.2024
Cashier
White River Paintball
05.2023 - 08.2023
Retail Keyholder
Rose and Remington
11.2022 - 03.2023
Bachelor of Science - Natural Resources And Environmental Management
Ball State University
High School Diploma -
Pendleton Heights High School
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