Jessica Townsend
Floyds Knobs
Summary
Resourceful educator and behavior consultant with over 10 years of experience in early childhood education. Skilled in developing engaging lesson plans, implementing behavior interventions, and fostering collaboration between families and educators to support children's growth.
Overview
16
16
years of professional experience
Work History
Agency Producer
Chuck Winn Agency
Floyds Knobs
06.2024 - Current
- Handled incoming calls and responded to inquiries professionally.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
- Processed documentation and forms for client accounts efficiently.
- Participated in training sessions to enhance product knowledge and service skills.
Lead Preschool Teacher
Trinity Learning Ministry
New Albany
05.2016 - 05.2024
- Developed engaging lesson plans aligned with early childhood education standards.
- Supervised classroom activities and ensured a safe learning environment for children.
- Collaborated with parents to support children's development and address concerns.
- Conducted regular assessments to evaluate children's progress and adjust teaching methods.
- Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Facilitated parent-teacher conferences when needed in order to discuss student progress or areas needing improvement.
- Encouraged positive behavior through positive reinforcement techniques.
- Implemented hands-on, play-based strategies for experiential learning.
- Participated in and led trainings on positive behavior supports and classroom strategies during staff meetings.
Behavior Consultant
Meaningful Day Services
Jeffersonville
04.2010 - 04.2014
- Assessed client behavior through direct observation and data collection.
- Developed individualized behavior intervention plans for diverse client needs.
- Collaborated with families and caregivers to ensure consistent implementation of strategies.
- Provided training to staff on effective behavior management techniques and interventions.
- Utilized assessment tools to identify behavioral triggers and develop coping strategies.
- Trained parents in techniques for reinforcing desired behaviors at home.
- Collaborated with teachers, school counselors, physicians, and other professionals to ensure effective treatment plans.
- Developed and implemented behavior intervention plans for clients with challenging behaviors.
- Managed a team of frontline behavior therapists. Provided training on specific clients, and gave feedback on employee performance.
Education
Master of Arts - Special Education -non Licensure
National University
La Jolla, CA01-2013
Master of Arts - Psychology
Indiana University Bloomington
IN05-2006
Skills
- Classroom management
- Behavior intervention
- Child assessment
- Customer service
- Collaboration techniques
- Early childhood education
- Positive reinforcement
- Problem solving
- Social-emotional learning
- Group and individual instruction
- Verbal and written communication
- Special education
Affiliations
Volunteer with Arami Acres - Therapeutic Horseback riding center. Georgetown, IN
Timeline
Agency Producer
Chuck Winn Agency
06.2024 - Current
Lead Preschool Teacher
Trinity Learning Ministry
05.2016 - 05.2024
Behavior Consultant
Meaningful Day Services
04.2010 - 04.2014
Master of Arts - Special Education -non Licensure
National University
Master of Arts - Psychology
Indiana University Bloomington