Adaptable individual with a versatile background in healthcare and hospitality. Known for strong interpersonal skills and reliability, contributing to exceptional customer experiences and team efficiency across multiple roles.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Indiana Medical Center
Bloomington
04.2025 - 12.2025
Maintained medical equipment, ensuring optimal functionality and safety for patient care.
Administered medical treatments to patients in a clinical setting.
Enhanced customer satisfaction by resolving issues with knowledgeable, friendly service.
Engaged customers in conversation, utilizing effective interpersonal skills to build rapport.
Waitress
GG Pancake House
Walkerton
07.2023 - 01.2024
Delivered excellent customer service in a fast-paced dining environment.
Ensured cleanliness and organization of dining area to enhance guest experience.
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Coordinated service for multiple tables, delivering attentive and personalized service to all guests.
Fostered positive relationships with regular customers through engaging and friendly conversation.
Adventure Guide
Rum Village Adventures
South Bend
05.2023 - 08.2023
Conducted pre-trip briefings to equip guests with knowledge for safe and enjoyable adventure experiences.
Monitored group dynamics during expeditions to ensure everyone's safety and enjoyment.
Facilitated group demonstrations on equipment usage during adventure activities.
Implemented safety protocols for outdoor activities.
Inspected equipment prior to each trip for signs of wear or damage.
Greeted and assisted customers with reservations and inquiries, enhancing overall customer experience and satisfaction.
Bistro Server
Courtyard by Marriott
South Bend
06.2022 - 08.2022
Ensured cleanliness and organization of dining and service areas to enhance guest satisfaction.
Processed payments using point-of-sale systems, contributing to streamlined transactions.
Provided exceptional customer service to enhance guest dining experiences.
Accurately took orders and communicated them promptly to kitchen staff, ensuring timely service.
Served food and beverages to patrons and confirmed complete orders.