Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Wiltrout

South Whitley

Summary

Barista with strong ability to quickly learn and apply new skills. Committed to enhancing customer satisfaction through exceptional service. Proven expertise in building rapport with clients and fostering positive relationships. Experienced in mentoring new employees to achieve success in their roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
05.2025 - Current
  • Craft exceptional beverages, connect with customers, and maintain a clean, organized, positive, and welcoming environment.

Firearms Instructor

Self Employed
02.2018 - Current
  • Deliver impactful firearms training with an emphasis on safety.
  • Teach the technical aspects of firearm use in a positive, engaging, and safety focused environment.
  • Make lesson plans that can be adapted to the needs of the client based on experience, application, and physical ability.
  • Maintain scheduling, business relations, equipment inventory and financial management.

Process Server

Express Legal Service
02.2024 - 03.2025
  • Serve legal documents to defendants as well as communicate important dates and information to them.
  • Enter job details into the system for completion, maintain organization of legal documents to be served, and establish most effective delivery route.

Production Assembler

Ford Meter Box
10.2021 - 12.2022
  • Evaluating quality and assembling parts for water works systems.
  • Complete jobs and set number of parts within specified time frame.
  • Maintain accurate log of parts completed, and details on damaged parts.

Sales Associate

Bass and Bucks
12.2020 - 10.2021
  • Customer service and sales in the firearms department.
  • Complete, submit, and file federal firearms paperwork.
  • Maintain merchandise inventory.
  • Complete gunsmithing jobs, and the set up of customers firearms.

Department Coordinator

Dunham’s
Wabash
06.2020 - 12.2020
  • Managed the firearms/hunting department.
  • Maintain a well-organized merchandise inventory.
  • Customer service and sales.
  • Assisted in the training of new employees.
  • Complete, submit, and file federal firearms paperwork.

Education

Accounting and Bookkeeping -

Ivy Tech Community College
Fort Wayne, IN
07.2025

Diploma -

Wabash High School
Wabash, IN
06.2019

Skills

  • Customer service
  • Adaptability
  • Quick learning
  • Leadership
  • Problem solving
  • Conflict resolution
  • Multitasking and organization
  • Planning
  • Mathematics proficiency
  • Written communication
  • Microsoft Excel expertise
  • Data entry skills
  • Cash handling proficiency
  • Inventory management
  • Training development
  • Verbal and written communication
  • Attention to detail
  • Clear communication

Certification

  • Microsoft Excel Certification, 12/01/24
  • NRA Certified Instructor, 02/01/18
  • USCCA Certified Instructor, 09/01/23

Timeline

Barista

Starbucks
05.2025 - Current

Process Server

Express Legal Service
02.2024 - 03.2025

Production Assembler

Ford Meter Box
10.2021 - 12.2022

Sales Associate

Bass and Bucks
12.2020 - 10.2021

Department Coordinator

Dunham’s
06.2020 - 12.2020

Firearms Instructor

Self Employed
02.2018 - Current

Accounting and Bookkeeping -

Ivy Tech Community College

Diploma -

Wabash High School

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Jessica Wiltrout