Jessica Wisniewski
Elkhart
Summary
Proven leader in quality management, adept at driving operational improvements and team training, significantly enhanced production efficiency at Sure Trac by Novae. Expert in internal auditing and corrective actions, my strategic approach led to a notable increase in customer satisfaction. Skilled in fostering a culture of continuous improvement and excellence, I excel in problem-solving and team leadership.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Manager
Look Trailers
08.2022 - 07.2024
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Sorted product and provided expertise on non-conforming product requirements.
Plant Manager
Sure Trac by Novae
09.2020 - 08.2022
- Increased production efficiency by optimizing plant layout and implementing process improvements.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Directed employees and related programs to maximize team productivity and facility output.
- Provided direction and leadership to all levels of employees and managers.
- Boosted employee morale and productivity through effective leadership and motivational techniques.
- Monitored and evaluated plant performance to identify areas for improvement and take corrective measures.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
- Balanced labor needs with production schedules to optimize workforce utilization while maintaining output targets.
- Created plant policies and procedures for safe and productive operations.
- Maintained quality of product with robust inspections and assessment team.
- Implemented quality control measures to reduce defect rates and enhance product quality consistently.
- Identified and resolved process and equipment issues to minimize production downtime.
- Built strong relationships with regulatory agencies and ensured compliance with all environmental permits; maintained an exemplary safety record.
- Enhanced safety standards with implementation of comprehensive safety training initiatives for all employees.
- Improved product quality by implementing rigorous quality control measures.
- Boosted team morale and efficiency through leadership and development initiatives.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Production Supervisor
Welch Packaging
10.2015 - 04.2020
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of 10-20 production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Evaluated existing production processes and identified areas for improvement.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed internal operational standards and productivity targets.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Reduced equipment downtime by implementing preventive maintenance programs and timely repairs.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Achieved on-time shipments goal by empowering employees to continued success.
- Led quality control initiatives, significantly reducing product defects and ensuring compliance with industry standards.
- Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
- Oversaw inventory management, reducing waste by implementing just-in-time inventory practices.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Kept accurate and detailed records of personnel progress and productivity.
- Coordinated project workflows for departments.
Education
High School Diploma -
Elkhart Memorial High School
Elkhart, IN06-2007
Skills
- Internal auditing
- Quality management systems
- Compliance monitoring
- Corrective actions
- Quality processes
- Continuous improvement
- Quality training
- Total quality management
- Team Training
- Customer satisfaction
- Performance monitoring
- Operational improvements
- Problem-solving
- External audit support
- Decision-making
- Team leadership
Certification
- CPR/AED Certification
Timeline
Quality Manager
Look Trailers
08.2022 - 07.2024
Plant Manager
Sure Trac by Novae
09.2020 - 08.2022
Production Supervisor
Welch Packaging
10.2015 - 04.2020
- CPR/AED Certification
High School Diploma -
Elkhart Memorial High School
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