Jessica D. Wessling
New Pekin
Summary
Hardworking employee with customer service, multitasking, problem solving abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
2012
2012
years of post-secondary education
Work History
Diamond Shit Assistant/Hiring Manager
Dennys Restaurant
Scottsburg
03.2023 - 11.2024
- Did safe counts & deposit drops.
- Trained new employees.
- Set up store organization & implemented a new training system that I designed.
- Set up & led interviews. Hired new employees.
- Did scheduling & shifts changes.
- Was a store key holder
- Cover all stations within the business when it was needed.
- Assisted customers with inquiries and product information to enhance satisfaction.
- Resolved customer complaints by applying effective problem-solving techniques.
- Contributed to the development of strategies for improving team performance.
Assistant Store Manager
Family Dollar
Scottsburg
05.2022 - 12.2022
- Assisted in daily store operations and maintained optimal inventory levels.
- Coordinated staff scheduling to ensure adequate coverage during peak hours.
- Provided customer service support and addressed inquiries and concerns promptly.
- Made deposit drops at the bank.
- Was a key holder.
- Opened & closed the store.
- Unloaded truck & stocked
Team Member
Dollar Tree
Scottsburg
11.2019 - 04.2022
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Stocked shelves and organized merchandise to maintain store appearance and availability.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Ran cash register
- Came in before shifts to unload truck & assist in stocking shelves.
- Assisted in training new employees.
- Was promoted to an assistant manager position at the Family Dollar.
Education
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
Sellersburg, IN 06.2009 - 05.2010
Jeffersonville High School
Jeffersonville, INInformation And Computer Systems
Prosser Career Education
New Albany, IN 08.2007 - 05.2009
Skills
- Employee training
- Interviewing candidates
- Scheduling management
- Inventory control
- Management
- Leadership Experience
- Staff training & Development
- Troubleshooting & problem resolution
- Team work
- Organizational development
Timeline
Diamond Shit Assistant/Hiring Manager
Dennys Restaurant
03.2023 - 11.2024
Assistant Store Manager
Family Dollar
05.2022 - 12.2022
Team Member
Dollar Tree
11.2019 - 04.2022
Associate of Science - Criminal Justice
Ivy Tech Community College of Indiana
06.2009 - 05.2010
Information And Computer Systems
Prosser Career Education
08.2007 - 05.2009
Jeffersonville High School