JESSICA FERNANDES
Nagpur
Summary
Dynamic team player and motivator with a proven track record of delivering valuable insights and keen analysis to enhance team performance. Expertise in implementing best practices while thriving in high-pressure environments characterized by strict deadlines and multiple deliverables. Strong multitasking and organizational skills ensure adherence to professional policies and procedures, fostering effective communication across various domains, including contract management, financial services, staff management, and client relations. Committed to driving team productivity and quality work through a collaborative approach that inspires optimal execution and results.
Overview
9
9
years of professional experience
Work History
Executive Assistant
Atos
04.2022 - Current
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Used advanced software to prepare documents, reports, and presentations.
- Handled confidential and sensitive information with discretion and tact.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Volunteered to help with special projects of varying degrees of complexity.
- Led staff and vendors in providing high level of service for owner and guests.
Specialist
HCL
12.2020 - 07.2021
- Reconciliation –
- There I was a part of State Street Client
- Monthly and Daily Reconciling Investment managers statement to our record (Holding, Price, Market value, Accruals)
- We do pricing for Swaps and options.
- Having good knowledge of application like MCH and TLM
- Perform reconciliation of all Cash and currency balances on daily as well as monthly basis between Accounting and custody.
- Handling client enquiries which was raised by accounting team and provide best solutions.
- Validate NAV changes and keeping track of the same.
- Replying to Escalation emails from Onshore / Investment Manager and other support groups via email with regards to Daily/Monthly activities.
- We finalize accounts within agreed deadlines.
SME
WIPRO
04.2020 - 12.2020
- We have to ensure that there is no System glitch in Operations.
- Working on Queries related to Microsoft Office, Skype and other application issues.
- Handling daily calls of the management and provide update regarding all the issues related to IT.
- Have to work on all the access related issues.
- Solve queries related to Share Drive.
- Printer and other hardware Mapping.
Senior Associate
TATA CONSULTANCY SERVICES
08.2017 - 04.2020
- Perform daily cash and stock reconciliation for Investment Banking client ensuring all outages are assigned to appropriate department
- Perform daily cash and stock reconciliation for Investment Banking client ensuring all outages are assigned to appropriate department
- Conducted research and investigation of transaction discrepancies.
- Resolving account reconciliation issues quickly by making required journal entries.
- Effectively manage numerous client inquiries and ensure that requests are completed in an effective and timely manner
- Updating daily activity tracker, volume tracker in order to track volume of trades on daily basis
- Work with Business Units to resolve risky breaks and manage the expectations as well as collaborate with client to ensure that all outages assigned are cleared in a timely manner
- Manage incidents by working to identify root cause and implement appropriate preventive measures
- Participating in daily, weekly and monthly calls with client on the OOP issues, aged breaks and process improvement
- Taking extra efforts to bring in improvement whenever possible.
- Training new joiner and helping them come up quickly and hold the grip to work at the earliest accuracy
Education
B.Com -
Nagpur University
HSC -
Dr. Ambedkar College
NagpurSSC -
Mount Carmel Girls High School
Skills
- Staff management
Timeline
Executive Assistant
Atos
04.2022 - Current
Specialist
HCL
12.2020 - 07.2021
SME
WIPRO
04.2020 - 12.2020
Senior Associate
TATA CONSULTANCY SERVICES
08.2017 - 04.2020
B.Com -
Nagpur University
HSC -
Dr. Ambedkar College
SSC -
Mount Carmel Girls High School