Jessica Franscin De Costa
Accountant And Sales Executive
Margao, Goa
Summary
Productive employee with proven track record of successful project management and producing quality outcomes. A calm, composed and an effective communicator, with commendable interpersonal skills and experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
7
7
Certifications
4
4
Languages
Work History
Reservation and Marketing Manager
Rainforest And Talisman Property Management Company
03.2023 - 11.2023
- Grew sales and boosted profits, applying proactive management strategies and enhanced sales.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
- Hands on experience with CRM tools such as Zoho Crm, Bigin.
- Collaborated and worked closely with various Marketing platforms to boost sales. ( Marriott International, Makemytrip. Etc)
Accountant
CommScope India Pvt. Ltd.
07.2021 - 02.2023
- Handled day-to-day accounting processes to drive financial accuracy.
- Coordinated month-end closing processes to ensure completion ahead of aggressive deadlines.
- Maintained robust financial records for business for regulatory reporting and taxation.
- Generated quarterly financial reports to detail company revenues and expenses.
- Used advanced software to prepare documents, reports, and presentations.
- Solved age-old accounting issues.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Prepared working papers, reports and supporting documentation for audit findings.
Intern
HDFC BANK
11.2019 - 12.2020
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
- Handled phone calls on behalf of staff, keeping senior members free to focus on larger issues.
- Performed a CVP, to confirm the authenticity of a client.
- Shadowed daily activities of office staff to gain understanding of scope of work.
Accountant cum assistant to the curator
Goa Chitra Museum
07.2017 - 04.2018
- Maximized customer engagement and satisfaction by delivering excellent customer service.
- Developed program's using good team communication and collaboration.
- Spoke to customers in multiple languages to resolve problems and answer questions.
- Supervised work of contracted employees to deliver work on schedule.
- Maintained organized filing systems and optimum database protocols.
- Conducted guided exhibition tours to students, groups and tourists, providing educational facts and inspiring insights into each artefact.
- Assisted in the recruitment processes for volunteers by creating job adverts, conducting interviews and onboarding recruits.
Education
Bachelor of Business Administration - Business
St.Aloysius College (Autonomous)
Mangalore, KA 06.2018 - 01.2021
Skills
Networking and relationship buildingStrategizingCommitment to the work assignedPatient, Perseverant and PersuasiveIndependent as well as a team playerEnthusiasm and EmpathyAdaptable and innovativeCurious with a relentless pursuit to learnAbility to perform in stress related situationsAttention to detail
PeopleSoft
Customer Relationship Management (CRM)
Customer Acquisition
Sales and marketing
Accomplishments
- Core team member of a Non- registered NGO (Team Youth,Goa).
- Tutored students from grade 5 to higher secondary school to achieve excellent results.
- Member of 'Dance Illusions'.
- Chief coordinator for a National College Fest.
- Event head of various National and state College events.
- Runner up in the National level fest in the field of Marketing.
- Resource person in various schools and colleges to educate young minds on social service.
- Member of various choir groups.
- Member of the Sahaya group. (Social work- Mangalore).
Certification
Fundamentals of digital marketing ( Google)
Languages
English
First Language
Hindi
Upper Intermediate
B2
French
Elementary
A2
Software
Sap Fico
Tally Erp
Quickbooks
Peachtree
Interests
Travelling
Socializing
Cooking and baking
Dancing and Singing
Witnessing various cultures
Exploring new to Do's
Research on various topics
Timeline
Reservation and Marketing Manager
Rainforest And Talisman Property Management Company
03.2023 - 11.2023
Accountant
CommScope India Pvt. Ltd.
07.2021 - 02.2023
Intern
HDFC BANK
11.2019 - 12.2020
Bachelor of Business Administration - Business
St.Aloysius College (Autonomous)
06.2018 - 01.2021
Accountant cum assistant to the curator
Goa Chitra Museum
07.2017 - 04.2018