Seeking an opportunity to serve in an organization where I will be constantly learning, contributing and growing along with the organization. I enjoy hosting and helping people, testing and researching on simplifying the process and assisting them achieves their goals.
Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Proficient experience in pre opening, detailed snag & reporting in project hand over to the operations. Closely worked with sales on Forecasting, Budgeting, upselling strategies, combinations and vouchers. Being a peoples Manager had a vast opportunity to work with the HR team in manpower budgeting, Laying SOP's, HR policies, interactions with the local bodies on renewals and certificates. Fortunately been a part of the audits hosted by the WelcomHeritage group. End to end operations been handled from Purchase to procurement, Business to customers, Financial audits, Internal operating teams (Housekeeping, Front Office, lateral teams ,Food & Beverages etc). Surpassed the expectation of the management running the operations during the crisis & pandemic.
Having 3 years of professional experience in ORACLE as a Project Accounting Senior Analyst. Experience in Oracle Application (R11.1, R12 and Fusion). Testing Fusion Application and Oracle Cloud Service. Strong skills in Oracle Project Creation, Funding and Revenue management. Having 2.5 years of experience in Project Management and Operations. Responsible for handling the food and beverages projects for restaurants in the US and Canada regions. Worked closely for around 150 restaurants in the US. Experience working in 24/7 support fixing bugs and project related services. Responsible for handling process related issues and escalations for the team. Review & validate generation of project draft invoice/revenue for the customers. Support & clarify the Line of business on process policy related queries. Work as an medium between Sales, customers and the internal teams. Excellent communication, interpersonal, analytical skills and strong ability to perform as part of a team.
Currently working as General Manager in WelcomHeritage Ayatana Coorg.
Christ University and St Joseph’s College (Bengaluru)
I solemnly declare that the information in this resume is true to the best of my knowledge and belief.