Jessy Lina D
Bangalore
Summary
More than 13 years of experience working in operations, finance purchase and analytics, having worked in MNCs and startups, I have a good exposure working in varied business environments. Have demonstrated high work ethics and dedication to the organizational objectives leading to recognition at all workplaces.
Overview
13
13
years of professional experience
Work History
Project planner
Homelane.com
Bangalore, India
09.2022 - Current
- Process adherence and project tracking to achieve the 45/55/75 days guarantee to the customer
- Coordinating with internal stakeholders to achieve the brand promise
- Aligned tech support for improved visibility by developing a comprehensive project plan in the roster
- Ensured stakeholders had visibility in project timelines/Code Red projects, from R2P to handover
- Facilitated visibility on impending Code Red/Timeline projects
- Ensuring FTC -First Time Complete materials getting delivered at site
- Ensuring FTR -First Time Right materials reaching customer site
- Maintaining reports for top management on key metrics of code red projects & Timeline projects
- Proactively developed a dashboard to enhance visibility to delivery team on the compensation stages.
Purchase executive
Homelane.com
Bangalore, India
06.2021 - 08.2022
- Released at least 80 purchase orders to vendors for JIT materials each day
- Managed the procurement of JIT materials for two factories
- Coordinated with the factory team to ensure adequate stock availability and prevent production disruptions
- Ensured JIT materials reached the factory within a 3-day turnaround time without compromising on vendor commitments
- Visited vendor plants to evaluate material quality and workforce, providing business requirements based on observations
- Sharing forecast with vendors for every 3 months to maintain the stock levels
- Ensured timely accounting of vendor purchase orders and prompt payment allocation to vendors.
Category & System management
Homelane.com
Bangalore, India
12.2019 - 12.2020
- Developed and maintained documentation for ERP processes and procedures to ensure consistency
- Conducted regular audits of ERP data to ensure accuracy and compliance with company standards
- Collaborated with cross-functional teams to streamline the product launch process, improving time-to-market
- Provided training and support to team members on ERP functionalities and best practices
- Analyzed vendor performance metrics to optimize supply chain efficiency
Central Operations & Finance
Homelane.com
Bangalore, India
05.2015 - 11.2019
- Oversaw daily scheduling and assignment of carpenters to ensure efficient resource allocation on-site
- Monitored and managed petty cash transactions, ensuring accuracy in accounting and timely reimbursement
- Processed vendor payments and customer receipts, maintaining accurate financial records in Tally
- Conducted regular bank reconciliations to ensure financial accuracy and resolve discrepancies
- Provided support during audits by maintaining organized financial records and documentation.
Associate – Customer Service, Project Planning
3M India Limited
Bangalore, India
02.2014 - 04.2015
- Maintained accurate records of project progress and order statuses, providing regular updates to stakeholders
- Fostered strong relationships with vendors to ensure effective communication and project alignment
- Collaborated with the project billing team to initiate customer orders
- Coordinated with multiple stakeholders on order booking
- Collaborated with the customer service team to ensure material deployment at all distribution centers
Customer service executive
IBM -Daksh
Bangalore, India
11.2011 - 08.2012
- Delivered high-quality customer service by addressing and resolving a diverse range of inquiries, ensuring a swift resolution to enhance customer satisfaction and loyalty
- Successfully managed an average of 100+ calls per day, demonstrating exceptional time management and organizational skills while maintaining a positive and professional demeanor
Education
Bachelor of Commerce -
Bangalore University
Bangalore05.2011
Intermediate -
Goodwill's PU College
Bangalore05.2008
S.S.L.C -
The Goodwills High School
Bangalore05.2006
Skills
- SAP (ERP) – Financial Accounting
- Microsoft Access
- Advanced Microsoft Excel
- Google scripts
- Google Sheets
- Business process control system software
- ERP systems
Awards
- Star of the Week: Received 100% rating for transferring calls to IVR, this was based on customer experiences
- Extraordinary Achievement award from the Executive Director of Safety & Graphics business group for consistent & superior performance
- Awarded 'Value Champion' for outstanding performance
Timeline
Project planner
Homelane.com
09.2022 - Current
Purchase executive
Homelane.com
06.2021 - 08.2022
Category & System management
Homelane.com
12.2019 - 12.2020
Central Operations & Finance
Homelane.com
05.2015 - 11.2019
Associate – Customer Service, Project Planning
3M India Limited
02.2014 - 04.2015
Customer service executive
IBM -Daksh
11.2011 - 08.2012
Bachelor of Commerce -
Bangalore University
Intermediate -
Goodwill's PU College
S.S.L.C -
The Goodwills High School