Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic
Jesvin P George

Jesvin P George

Manager in Cult Fitness
Bengaluru

Summary

Dedicated and experienced professional seeking a position where I can utilize skills, customer service, and management to help clients. Passionate about helping individuals and dedicated to providing exceptional customer service. Eager to contribute to the success and growth of a organization by delivering high-quality training programs and fostering a positive and motivating environment for clients and staff alike.

Overview

6
6
years of professional experience
20
20
years of post-secondary education
1
1
Language

Work History

Center Manager & Personal Trainer

Cult fitness
11.2021 - 06.2023
  • Training, and supervising fitness trainers, front desk staff, and other gym personnel.
  • Developing and implementing strategies to attract new members to the gym. Creating membership packages and promotions that increased sign-ups up to 70%.
  • Ensuring excellent customer service is provided to all gym members and Addressing member inquiries, concerns, and complaints in a timely and professional manner.
  • Overseeing the maintenance and cleanliness of the gym facility. Managing equipment inventory and coordinating repairs and maintenance as needed.
  • Ensuring compliance with safety and health regulations in the gym environment.
  • Collaborating with fitness trainers to develop group fitness classes and training programs.

General Fitness Trainer

Power World Fitness Center
03.2019 - 10.2021
  • Expanded clientele base through successful referrals from satisfied customers and targeted marketing efforts.
  • Mentored new fitness trainers, sharing best practices and guiding their professional development within the industry.
  • Improved client fitness levels by developing personalized workout plans tailored to individual needs and goals.
  • Boosted client motivation through consistent encouragement, support, and progress tracking.
  • Implemented safe and effective exercise programs, reducing the risk of injury for clients during workouts.
  • Educated clients on proper nutrition habits, leading to healthier lifestyles and improved weight management outcomes.

Non-voice Customer Care Executive

Allsec technologies private ltd
04.2017 - 01.2019
  • Delivered personalized assistance by actively listening to customers'' concerns and adapting responses accordingly.
  • Collaborated with cross-functional teams to address complex customer concerns and provide comprehensive solutions.
  • Supported the development of departmental policies, drawing on extensive experience in providing exceptional customer service.
  • Contributed to company growth by retaining valuable clients through effective communication and problem-solving skills.
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Coordinated timely responses to online customer communication and researched complex issues.

Education

High School Diploma -

Proton Fitness Academy
Bengaluru, India
04.2001 - 04.2021

B.com -

AMC College
India

PUC(Computer Science) -

Sree Vivekanandha Higher Secondary School
Kerala

10TH - undefined

Christ King High School,Manimooly

Skills

Call Center Operations

Accomplishments

  • Supervised team of 6 staff members and 200 clients
  • Accomplished 48 lakhs pre sales in 3 months.
  • Donated blood as part of social initiative.
  • Awarded as best Manager in driving the sales and managing personal training together.

Personal Information

Date of Birth: 03/19/94

Timeline

Center Manager & Personal Trainer

Cult fitness
11.2021 - 06.2023

General Fitness Trainer

Power World Fitness Center
03.2019 - 10.2021

Non-voice Customer Care Executive

Allsec technologies private ltd
04.2017 - 01.2019

High School Diploma -

Proton Fitness Academy
04.2001 - 04.2021

B.com -

AMC College

PUC(Computer Science) -

Sree Vivekanandha Higher Secondary School

10TH - undefined

Christ King High School,Manimooly

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Jesvin P GeorgeManager in Cult Fitness