Jetender Singh

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
• Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
• Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.

• Successfully launched and managed operations of a vibrant, culturally authentic dining establishment.
• Developed innovative menus showcasing traditional favors and culinary expertise.
• Led a dedicated team to deliver exceptional service and enhance customer satisfaction.

• Joined Yello Coliving from its inception, contributing to the successful launch and ongoing sales growth of a 300-room property in Bengaluru.

• Developed and executed comprehensive sales strategies that led to achieving 60% occupancy within the first 4 months of operations.

• Established and nurtured key partnerships with corporate clients, resulting in a significant portion of occupancy being driven by corporate bookings.

• Led a high-performing sales team, providing mentorship and training to achieve monthly and quarterly sales targets consistently. • Implemented CRM systems and sales analytics tools to optimize lead management and improve conversion rates by 25%.

• Conducted market analysis and competitor benchmarking to identify opportunities and refine sales tactics, resulting in a 15% increase in average revenue per room.

• Successfully managed a cluster of 16 properties across Bengaluru, ensuring high occupancy rates and tenant satisfaction.

• Oversaw day-to-day operations, including maintenance, tenant on-boarding, and resolving resident concerns promptly, maintaining a satisfaction rate of 95%.

• Managed a team of property managers and support staff, fostering a collaborative work environment and achieving team KPIs consistently.

• Implemented cost-effective operational efficiencies that led to a 20% reduction in operating expenses across managed properties.

• Cultivated strong relationships with local vendors and service providers to ensure timely and high-quality maintenance and services for residents.

• Spearheaded sales efforts for 12 properties across Bengaluru , consistently exceeding monthly targets by 20%.

• Developed and implemented strategic sales plans that increased occupancy rates by 30% within the first 3 months.

• Led a team of 5 sales associates, providing mentorship and training to optimize their performance and ensure alignment with company goals.

• Established strong relationships with corporate clients, resulting in a 25% increase in corporate bookings .

• Implemented CRM systems and sales analytics tools to streamline processes and improve decision-making, resulting in a 25% reduction in lead conversion time..

• Successfully managed and maintained daily operations of a 200-room co-living property, ensuring high standards of service and resident satisfaction.
• Increased occupancy rates by 12% through strategic marketing initiatives and effective tenant retention programs.
• Supervised a team of 10+ staff members, coordinating maintenance, cleaning, and administrative tasks to ensure smooth property operations.
• Developed and implemented cost-saving measures, reducing operational expenses by 8% while maintaining service quality.
• Managed property budgets, tracked expenditures, and performed regular financial analysis to ensure fiscal responsibility and profitability.
• Utilized property management software for efficient handling of maintenance requests, tenant communications, and performance monitoring

• Engaged in a comprehensive cultural exchange program in the United States under the J-1 visa, fostering mutual understanding and cultural diplomacy.

• Collaborated with international peers and American counterparts to exchange ideas, perspectives, and cultural practices, enhancing cross-cultural communication skills.

• Participated in professional development activities, including workshops, seminars, and training sessions, to broaden knowledge and expertise in hospitality industry.

• Contributed to community engagement initiatives and cultural events, promoting cultural diversity and cross-cultural awareness.

• Gained valuable insights into American culture, society, and workplace practices through immersive experiences and interactions.

• Developed interpersonal skills, adaptability, and resilience while navigating cultural differences and embracing diversity.

• Actively participated in cultural exchange activities mandated by the program, fulfilling visa requirements and promoting international goodwill..