Summary
Overview
Work History
Education
Skills
Personal Information
Disclaimer
Project And Training
Accomplishments
Affiliations
Additional Information
Software
Certification
Interests
Timeline
Receptionist
JEWEL MALLICK

JEWEL MALLICK

Deputy Technical Manager
Kolkata,West Bengal

Summary

Experienced and results -driven Deputy Technical Manager with a proven track record in Electronic and Communication Engineering. Demonstrated ability to lead and inspire teams to deliver exceptional results on complex projects. Skilled in project management,technical leadership and strategic planning.

Overview

7
7
years of professional experience
1
1
Certification
3
3
Languages

Work History

Deputy Manager

Reliance Jio
Kolkata , West Bengal
07.2022 - Current

1. **Operations Management**: Assisting in the management of day-to-day operations within their assigned department or area, ensuring smooth functioning and efficiency.

2. **Team Leadership**: Providing leadership and guidance to a team of engineers, technicians, or other staff members, fostering a positive work environment and ensuring team cohesion.

3. **Project Management**: Managing projects related to network deployment, infrastructure expansion, technology upgrades, or customer service improvements, ensuring projects are completed on time and within budget.

4. **Technical Support**: Providing technical support and expertise to resolve complex issues related to network infrastructure, telecommunications equipment, or software systems.

5. **Customer Relations**: Acting as a liaison between the company and its customers, addressing customer inquiries, complaints, or escalations, and ensuring high levels of customer satisfaction.

6. **Quality Assurance**: Implementing quality assurance processes and procedures to ensure the reliability, performance, and security of telecommunications services and infrastructure.

7. **Training and Development**: Providing training and development opportunities to team members to enhance their skills and knowledge in telecommunications technologies and practices.

8. **Strategic Planning**: Assisting in the development and execution of strategic plans and initiatives to drive business growth, improve operational efficiency, and maintain a competitive edge in the telecommunications market.

9. **Regulatory Compliance**: Ensuring compliance with regulatory requirements, industry standards, and best practices in telecommunications, including licensing, spectrum allocation, data privacy, and security regulations.

10. **Budget Management**: Assisting in budget planning and management for their department or projects, monitoring expenses, and optimizing resource allocation to achieve cost-efficiency and financial targets.

Fttx Engineer

Technocon Services
Kolkata
09.2018 - 03.2022

1. Network Design: Planning and designing the layout of fiber optic networks, considering factors such as coverage area, bandwidth requirements, and network topology.


2. Deployment: Overseeing the installation and implementation of fiber optic cables, equipment, and associated infrastructure, ensuring that installations meet specifications and standards.


3. Maintenance: Regularly inspecting and maintaining fiber optic networks to ensure optimal performance and reliability. This may involve troubleshooting and repairing network issues as they arise.


4. Performance Optimization: Monitoring network performance and implementing measures to optimize speed, reliability, and efficiency, such as upgrading equipment or adjusting network configurations.


5. Customer Support: Providing technical support and assistance to customers or end-users experiencing connectivity issues or other network-related problems.

Assistant Manager

Reliance Jio(Fttx)
Kolkata
09.2018 - 09.2019

1. Project Coordination: Assisting in the coordination of FTTx projects from planning through to implementation, ensuring that timelines and budgets are met.


2. Team Supervision: Supporting the management of FTTx teams, including technicians and engineers, by assigning tasks, providing guidance, and monitoring progress.


3. Stakeholder Communication: Facilitating communication between internal teams, external contractors, and stakeholders to ensure alignment on project objectives and requirements.


4. Quality Assurance: Assisting in the implementation of quality assurance processes to ensure that FTTx installations meet industry standards and customer expectations.


5. Documentation and Reporting: Helping to maintain accurate documentation of FTTx projects, including project plans, progress reports, and technical documentation.


6. Problem Solving: Assisting in the resolution of technical issues or challenges that arise during FTTx projects, coordinating with internal teams and external vendors as needed.


7. Compliance and Safety: Ensuring that FTTx projects comply with relevant regulations and safety standards, and supporting the implementation of safety protocols.


Overall, the FTTx assistant manager plays a crucial role in supporting the efficient and effective management of FTTx projects, helping to ensure the successful deployment and operation of fiber optic networks

Transmission Engineer

PGCIL
Kolkata
08.2017 - 08.2018

1. Network Design: Designing transmission networks, including selecting appropriate equipment, determining network topology, and optimizing network capacity and performance.


2. Equipment Configuration: Configuring and optimizing transmission equipment such as routers, switches, multiplexers, and optical transport systems to ensure efficient data transmission.


3. Installation and Deployment: Overseeing the installation and deployment of transmission equipment and infrastructure, ensuring that installations meet specifications and standards.


4. Performance Monitoring: Monitoring the performance of transmission networks, analyzing network metrics, and identifying areas for improvement or optimization.


5. Troubleshooting and Maintenance: Diagnosing and resolving issues related to transmission equipment, network connectivity, or performance degradation, and performing routine maintenance to ensure network reliability.


6. Capacity Planning: Planning for future network expansion or upgrades by forecasting bandwidth requirements, evaluating network scalability, and recommending appropriate solutions.


7. Collaboration: Collaborating with other engineering teams, network operations centers (NOCs), and vendors to coordinate network activities, resolve issues, and implement network enhancements.


8. Documentation and Reporting: Maintaining accurate documentation of transmission network configurations, changes, and performance metrics, and preparing reports for management or stakeholders.

Education

B. Tech - Electronics & Communication Engineering

Ideal Institute Of Engineering
Kalyani, West Bengal

Higher Secondary (12th) - undefined

Shashpur D.N.S Institution
Shashpur, Bankura

Madhyamika (10th) - undefined

Rol C.M Tayyeb Institution

Skills

OLT & MUX installation, Commissioning and Configuration

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Personal Information

  • Father's Name: Sri Rahamat Ali Mallick
  • Mother's Name: Smt Shamshunniher Mallick
  • Blood Group: B+
  • Date of Birth: 05/07/93
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declared that all the above information given by me is true and to the best of my knowledge and ability.

Project And Training

  • Digital Water Marking
  • EETP Silver, Gold, Platinum Certified from BSNL Kolkata

Accomplishments

  • Supervised team of Number staff members.
  • Achieved Result through effectively helping with Task.
  • Collaborated with team of Number in the development of Project name.
  • Achieved Result by completing Task with accuracy and efficiency.

Affiliations

  • Institute of Electrical and Electronics Engineers

Additional Information

Father's Name - Rahamat Ali Mallick

Date of Birth - 7th May 1993

Blood Group - B+

Marital Status - Married

Nationality - Indian

Software

Auto CAD

Certification

EETP

Interests

Solving Puzzles, Cross Words

Timeline

Deputy Manager

Reliance Jio
07.2022 - Current

Fttx Engineer

Technocon Services
09.2018 - 03.2022

Assistant Manager

Reliance Jio(Fttx)
09.2018 - 09.2019

Transmission Engineer

PGCIL
08.2017 - 08.2018

EETP

04-2017

B. Tech - Electronics & Communication Engineering

Ideal Institute Of Engineering

Higher Secondary (12th) - undefined

Shashpur D.N.S Institution

Madhyamika (10th) - undefined

Rol C.M Tayyeb Institution
JEWEL MALLICKDeputy Technical Manager