Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jeya Preeta. M

Senior Quality Analyst
Chennai

Summary

Looking for a position of a Senior Quality Analyst /Team Leader in Medical Coding where I can utilize my Coding proficiency & strong organizational abilities to deliver accurate coding quality in healthcare services. Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Senior Quality Analyst

Aquity solutions pvt ltd
03.2021 - Current
  • Handling 25 coder's Quality Audit.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Created test cases with various concepts to confirm the understanding.
  • Oversaw workload balancing and assignment delegation.
  • Provided regular updates to team on quality stand point.
  • Individual coder education is provided to the outliers to meet their quality SLA.

Senior Medical Coder

Gebbs Healthcare pvt ltd
07.2020 - 02.2021

Project Coordinator

SourceHOV India Private Limited
11.2018 - 07.2020
  • Handing the team issues in the role of Team Leader.
  • Sharing feedback for each sub client to appropriate coders.
  • Responding to the emails \ feedback received from the client end.
  • Maintaining time management report on each day per coder's target.
  • Involving in new transition calls and completing successful transition.
  • Conducting time study for calculation of daily target(CPH).
  • Sharing EOD reports & status mails to the client through manager.

Senior Client Specialist

Access Health Care Services
08.2015 - 10.2018


  • Double promoted within a period of 3 years.
  • Rewarded with Loyalty award (2016), Team Player award (2017) across verticals.
  • Quarterly Maverick award (2018) and 4 Monthly R & R awards received.
  • Responded to all client inquiries and asked appropriate questions to facilitate resolution.
  • Provided suggestions for process, application or documentation improvement.

Assistant Medical Coder

Omega Healthcare
01.2015 - 08.2015

Senior Business Development executive

e-Care Healthcare Pvt. Ltd
09.2013 - 01.2015

Education

B.Sc. - Advanced Zoology & Biotechnology

Stella Maris College

Higher Secondary School Certified -

St. Joseph's Higher Sec. School

Secondary School Certified -

St. Joseph's Higher Sec. School
Chennai

Skills

    Team Player

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Accomplishments

  • ICD-10 Proficiency passed with 90%
  • A certified member of AAPC (Member ID # 01429963)
  • CPC (Certified Professional Coder) certified with 85% from AAPC (American Academy of Professional Coders)
  • Profile Summary As per : Coder & QA
  • Specialized in Multispecialty EM
  • Reviewing medical record information to identify all appropriate coding based on Coding Guide lines
  • Assigning appropriate codes for new patients and Established patients (OP, IP, OBS) with evaluation and management levels for professional services
  • Good Knowledge in NCCI, LCD coverage listed Codes & Modifiers
  • Reviewing patient medical records to assign codes for diagnoses, treatments, surgical procedures, and nonsurgical procedures, modifiers for professional services
  • Maintains a working knowledge of CPT and ICD-10-CM coding principles, governmental regulations, and protocols and pertaining to billing and documentation according to client requirements.

Certification

CPC (Certified Professional Coder) certified from AAPC (American Academy of Professional Coders)

Timeline

Senior Quality Analyst

Aquity solutions pvt ltd
03.2021 - Current

Senior Medical Coder

Gebbs Healthcare pvt ltd
07.2020 - 02.2021

Project Coordinator

SourceHOV India Private Limited
11.2018 - 07.2020

Senior Client Specialist

Access Health Care Services
08.2015 - 10.2018

Assistant Medical Coder

Omega Healthcare
01.2015 - 08.2015

Senior Business Development executive

e-Care Healthcare Pvt. Ltd
09.2013 - 01.2015

B.Sc. - Advanced Zoology & Biotechnology

Stella Maris College

Higher Secondary School Certified -

St. Joseph's Higher Sec. School

Secondary School Certified -

St. Joseph's Higher Sec. School

CPC (Certified Professional Coder) certified from AAPC (American Academy of Professional Coders)

2015-12
Jeya Preeta. MSenior Quality Analyst