Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Work Availability
Quote
Timeline
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J. Franklyn Stephen Issac

J. Franklyn Stephen Issac

Senior Digital Marketing Project Manager | Client partner
Coimbatore

Summary

Senior Digital marketing Manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executives, and business audiences.


1. Lead a team of SEO analysts, Social media analysts, Google ads specialist, email marketing executives, Video editors, designers and copywriters on day-to-day tasks and work with clients to get the deliverables done on time.
2. Constructed omnichannel, ROI-based campaigns across digital channels.
3. An accomplished Digital Marketing manager with proven track records that developed result-oriented campaigns for fortune 500 companies that contributed to a 25% increase in revenue.
4. Managed /optimised websites to get more quality leads. Continually improve the functionality, usability and design of the websites.
5. Ensure digital budgets deliver results within agreed spend.
6. Worked with PR/Media brands to grow and promote the brands' positions and assist the clients in achieving top of mind awareness.
7. Progressive experience in the field of Project Management, People Management, Client Relationship, Account Management, Recruitment and Business Development.

Having Substantial 14+ years of experience in SEO(search engine optimization), SEM(search engine marketing), Pay per click (PPC) Google Adwords(text and display ads), Social media marketing, campaign management, email marketing & automation, SEO content writing, etc.. in the areas of automotive, engineering services, tax, real estate, technical support, web design & development, eCommerce, consumer & retail, etc...

Self-motivated, with excellent interpersonal and communication skills and strong at building relationships with internal and external parties. Excellent in creating strong teams and guiding them to success. Trustworthy and efficient. Effectual time and project management skills. Able to work on own initiatives. Enjoy working as part of a team and excel in a busy and fast-paced environment with strong and clear career paths to progress.

Overview

14
14
years of professional experience
2
2
Language
7
7

Years of Project management| Client Handling | People management

Work History

Senior Digital marketing manager and Client Partner

Starberry
Coimbatore
08.2019 - Current

My responsibilities are:

  • Handle a team of SEO experts, Social media analysts, PPC analysts, Copywriters, Graphic designers, video editors and email campaign specialist
  • Grow the team
  • Upsell the existing accounts
  • Client relationship (Maintaining a good rapport with the clients)
  • Take care of internal operations of the team and ensure the deliverables are done on time
  • Make sure clients get constant inbound leads and their pipeline is strong
  • Support the sales team with proposals for winning new business.

My achievements here are:

  • Maintained and managed existing accounts by generating seamless inbound leads
  • Managed accounts to retain existing relationships and grow share of business.
  • Surpassed growth targets and revenue projections by coordinating and planning the sales initiatives.
  • Drove sales by developing multi-million dollar contract sales.
  • Created and implemented new business opportunities by staying on top of market needs.
  • Created and launched new online marketing strategies, resulting in 25% sales increase.
  • Increased profit margins by effectively controlling marketing budget.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Collaborated with advertising group to create uniformity between advertising messages.
  • Identified opportunities for growth within local territory and collaborated with sales teams to reach sales goal.

Digital Marketing Manager

Augusta Hitech Soft Solutions
Coimbatore
07.2018 - 08.2019
  • Developing corporate/product marketing strategy and executing the corresponding plans in alignment with the long-term goals of the business
  • Planning and Implementation of Digital Marketing Campaigns
  • Make sure website is laser optimised to Google’s SEO standards thereby get constant organic traffic to the website and leads
  • Google PPC – Day to day campaign activities – Keyword management, bid management, budget allocation, monitoring the performance and fine tuning to maximize clicks and CTR Acquiring customer databases and running targeted mailing campaigns
  • Customer Acquisition & Repeat Engagement Creating strong brand identity and enhance brand visibility & presence online
  • Ideate and execute social media campaigns that help build brand awareness and support marketing activities like brand campaigns, micro content strategies, social media engagement etc


Digital Content Marketing Manager

Starberry
Coimbatore
06.2017 - 06.2018
  • Managed content distribution to online channels and social media platforms.
  • Edited and sourced images and videos using Canva
  • Administered marketing calendar and posted new content to coincide with new product and service releases.
  • Spearheaded client meetings to determine project needs and professional requirements and identify correct course of action enhance client success.
  • Handled UK real estate clients for their monthly content campaigns
  • Devise the strategies that used to drive traffic to the website and get maximum conversions out of that
  • Implement those strategies across web, email and social media channels
  • Plan and manage the budget of digital marketing campaigns
  • Creating detailed reports of digital marketing campaigns every month and present it to clients and top management team
  • Review and evaluate new technologies and techniques with the goal of possible implementation of them into new marketing strategies
  • Utilize various forms of marketing strategies to attract traffic to the website including SEO, PPC and paid to search engines
  • Management, implementation and tracking return on investment of PPC campaigns
  • O Handled budget upto USD 40,000 per month
  • Work with SEO team for On-page SEO, link building activities and Technical SEO to enhance website performance and SERP results constantly
  • Email marketing - Responsible for monthly newsletters and broadcast email send-outs
  • Coordinate with content and design team for the emailers
  • Achieved more than 60% click rate for the email campaigns
  • Coordinate with the content team for publishing monthly blog updates on the website
  • Responsible for Social media advertising campaigns in Facebook and Instagram to increase brand visibility and awareness
  • Coordinate with videographer for taking footage of properties and neighborhood
  • Publish the videos in Youtube/website, optimize and market them
  • Handle the team of 6 – 10 nos

Process Lead

Capgemini
Bangalore
05.2016 - 06.2017
  • Worked for a world's top most fortune 500 company in ecommerce and retail domain
  • Catalogue management in ecommerce - Website content optimization and management as per search engine standards
  • Validating/Editing product descriptions and Images given by suppliers and modify based on SEO criterias before publishing to the website.
  • Managed a team of 3 nos
  • Received good feedback and award from the reporting manager for handling multiple complicated client queries and made sure of smooth functioning.

Senior Executive - Buisness Development

Altran engineering solutions
Coimbatore
11.2014 - 05.2016
  • Held the responsibility of lead generation for the brand Pricol, an OEM manufacturer.
  • Held the responsibility of managing the website https://pricol.com/ with fresh content as per the Industry standards.
  • Responsible for preparing an annual digital marketing plan, and KPIs, get the budgets approved by the top management and execuete the campaigns as per the plan.
  • Handled various channels to generate inbound leads such as SEO, PPC, Social media, email marketing and media buys.
  • Through inbound leads, helped the company to close a couple of multi-million dollar deals.

SEO Executive

Amulya Infotech Pvt Ltd
Coimbatore
03.2012 - 09.2014
  • 1. Responsible for SEO keyword ranking and inbound leads for the brands https://www.amulya.biz/ https://actsupport.com/ and https://actmedia.net/
  • Worked with Automotive Canadian client for PPC campaigns and managed average monthly budget of more than $100,000
  • Responsible for day to day campaign optimisation. Monitor all the campaigns' performance, make necessary changes to ad copy, keyword bidding and budgeting to make sure they get good CPA

Associate Search Engine Optimizer

Finder Analysis Pvt Ltd
Coimbatore
08.2008 - 03.2012
  • On-page SEO - Optimised websites of the huge database with lakhs of pages
  • Promoted the websites with on-page optimization and different link building activities, thus driven more traffic to the website
  • Ranked different web pages of different websites for more than 50 keywords on the first page of Google
  • Increased organic traffic of the website to an average of 5k/month
  • Digging into Google analytics/webmaster reports periodically and improve the website performance accordingly
  • Written/Edited Articles and blogs for the website.

Education

Bachelor of Science - Information Technology

A.P.A College of Arts And Culture For Men
Palani
04.2003 - 04.2006

High School Diploma -

Christian Matriculation Higher Secondary School
Oddanchatram
04.2001 - 04.2003

Skills

    Project Management

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Additional Information

My strengths are

  • Loyalty
  • Hard work
  • Good communication Skills
  • Versatility

Accomplishments

  • Helped clients to achieve increase in annual profit by 25%
  • Helped clients to expand their business operations to many regions
  • Increased the lead generation by 233% in 10 months of time.
  • Decreased the cost per lead by 82% in 12 months of time

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs

Timeline

Senior Digital marketing manager and Client Partner

Starberry
08.2019 - Current

Digital Marketing Manager

Augusta Hitech Soft Solutions
07.2018 - 08.2019

Digital Content Marketing Manager

Starberry
06.2017 - 06.2018

Process Lead

Capgemini
05.2016 - 06.2017

Senior Executive - Buisness Development

Altran engineering solutions
11.2014 - 05.2016

SEO Executive

Amulya Infotech Pvt Ltd
03.2012 - 09.2014

Associate Search Engine Optimizer

Finder Analysis Pvt Ltd
08.2008 - 03.2012

Bachelor of Science - Information Technology

A.P.A College of Arts And Culture For Men
04.2003 - 04.2006

High School Diploma -

Christian Matriculation Higher Secondary School
04.2001 - 04.2003
J. Franklyn Stephen IssacSenior Digital Marketing Project Manager | Client partner