Jheel Joshi
Carrier Dispatch Executive
Vadodara
Summary
Developed a reliable and successful sales-oriented track record with demonstrated leadership skills Open-minded, fun-loving retail sales associate with 7-8 years of experience resolving customer issues and concerns and providing exceptional customer service.
Logistics professional equipped with extensive experience in managing transportation routes and schedules. Adept at ensuring efficiency and reliability in delivery services. Known for strong team collaboration and flexibility, with focus on achieving operational excellence and customer satisfaction.
Overview
10
10
years of professional experience
2026
2026
years of post-secondary education
4
4
Languages
Work History
Carrier Executive
OSTT LOGISTICS LLC
02.2024 - Current
- Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Collaborated closely with dispatchers to optimize routing plans based on real-time updates from drivers on road conditions or delays.
- Developed strong relationships with clients, providing excellent customer service and support.
Business Development Associate
Park universal Pvt Ltd
11.2021 - Current
- Company Overview: Tally Specialist
- Provided customer service and was involved in training new team members each month
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Offered strong customer service skills, keeping customers satisfied and increasing sales annually
- Tally Specialist
Retail Sales Manager
Lenskart.com
01.2016 - 11.2017
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 15% annually
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Managed the work of 8 employees, increasing crew efficiency by 3%
Education
B.Com - Computer Applicataion
Dr.Baba Saheb Ambedkar Open University
Vadodara, GujaratB.Com - undefined
K.J Somaiya College of Science & Commerce
Mumbai, MaharashtraH.S.C - undefined
Wamanrao Muranjan Jr College
Mumabi, MaharashtraS.S.C - undefined
V.P.M
Mumbai, MaharastraSkills
Customer service
Communication skills
Time management
Fleet management
Cost reduction
Shipping operations
Vehicle maintenance
Load management
Route management
Timeline
Carrier Executive
OSTT LOGISTICS LLC
02.2024 - Current
Business Development Associate
Park universal Pvt Ltd
11.2021 - Current
Retail Sales Manager
Lenskart.com
01.2016 - 11.2017
B.Com - undefined
K.J Somaiya College of Science & Commerce
H.S.C - undefined
Wamanrao Muranjan Jr College
S.S.C - undefined
V.P.M
B.Com - Computer Applicataion
Dr.Baba Saheb Ambedkar Open University
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