Jhilik Bhattacharya

· Collaborate with Team Leader and department heads to understand their requirements needs and develop comprehensive job descriptions and specifications for open positions.

· Utilize various channels and resources to source potential candidates, including job boards, indeed and reference.

· Review resumes and applications to shortlist candidates who meet the requirements for the positions.

· Conduct initial screenings, phone interviews, and in-person or virtual interviews to assess candidates' qualifications, skills, experience, and cultural fit.

· Build positive relationships with candidates and keep them engaged throughout the recruitment process.

· Provide timely updates, feedback, and clear communication to maintain a positive candidate experience.

· Work closely with hiring managers to align on candidate requirements, review candidate feedback, and coordinate interviews and hiring decisions. Provide guidance and support throughout the recruitment process.

· Extend job offers to selected candidates and negotiate compensation packages within the guidelines and budget provided.

· Coordinate the onboarding process, including new hire paperwork, background checks, and orientation.

· Write and post technical job description.

· Source the potential candidates from career portal.

· Perform pre-screening calls to analyze applicants’ abilities.

· Responsible for handling IT, Non-IT, Healthcare requirements depending upon the needs from US based clients.

· To understand requirements of client’s IT resource need and deliver qualified consultants.

· Sourcing and screening potential IT candidates from effective usage of Internal Systems / Database, Job Portals,

· Need to handle the candidate from Application Tracking System – CATS, Job Diva, Recruitex. Indeed, Career builder.

· Negotiate and decide the cost/salary of the employee of the employee in consultation with the higher management.

· Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.

· Maintaining Candidate relation on the progress of submittals made, Interview Coordination and taking care of the
joining formalities.

· Write and post technical job description.

· Source the potential candidates from career portal.

· Need to handle the visa status. Compose the job offer letters.

· Onboard new hires.

· Co-ordinate with IT marketing department team leaders to forecast the department goals and hiring needs.

· Recruitment process (internal/external) including both permanent and contract, recruiting from database and from internet, interviewing, screening the right candidates.

· Phone screening the quality of the candidate by asking technical objectives question.

· Closely follow up with client to get the candidate feedback.

· Need to do cold calling.

· Overseeing the customer service process.

· Handle the client calls and resolve the problems and have to pitching.

· Coordinated timely responses to online customer communication and researched complex issues.

· Evaluated interactions between associates and customers to assess personnel performance.

· Kept accurate records of all customer interactions and transactions.

· Maintaining and developing relationships with existing customer in person and via telephone calls and emails.

· Recording and keep track of sales and order information and sending copies to the sales manager.

· Reviewing the sales performance and moto to meet or exceeds targets.

· Gaining a clear understanding of customers’ requirements.