Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
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Jhilik Das

Junior Officer (Collection)
Kolkata

Summary

Results-driven Junior Officer (Collection) experienced in financial statement review and reporting. Well-versed in producing reports, evaluating department operations, customer database and handling month- and year-end closings. Meticulous, conscientious and methodical in approach.

Overview

2
2
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Junior Officer, Finance

HDB Financial Services
Kolkata
02.2021 - Current
  • Provided primary customer support to internal customers.
  • Processed customer adjustments to maintain financial accounts.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Collected and analyzed customer information to prepare product or service reports.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded proactively and positively to rapid change.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Effective liaison between customers and internal departments.

Education

Higher Secondary - Pure Science

Ramkrishna Vivekananda Mission Vidyabhawan
Barrackpore
06.2010 - 06.2012

Grad IT - Computer Application

NIIT
Barrackpore
08.2014 - 08.2017

BCA - Computer Application

Narula Institute of Technology
Agarpara, Kolkata
08.2016 - 09.2019

Skills

    MS- Office

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Software

Finone Collection system

Interests

Travelling

Dancing

Cooking

Timeline

Junior Officer, Finance

HDB Financial Services
02.2021 - Current

BCA - Computer Application

Narula Institute of Technology
08.2016 - 09.2019

Grad IT - Computer Application

NIIT
08.2014 - 08.2017

Higher Secondary - Pure Science

Ramkrishna Vivekananda Mission Vidyabhawan
06.2010 - 06.2012
Jhilik DasJunior Officer (Collection)