Https://agentgoflysmartcom/
Jhuma Barman
Travel Agent
Siliguri
Summary
I'm a B.Com graduate with 3+ years of experience as a sales executive in the travel industry. My background has honed by skills in understanding customer needs and building strong relationship. I'm enthusiastic, goal - oriented, and eager to contribute my expertise to drive sales and provide outstanding service in this role.
Overview
3
3
years of professional experience
4
4
Languages
Work History
Sales Executive
Clubside Tours And Travels Pvt. Ltd.
03.2024 - Current
- Managing B2B and B2C clients.
- Emails handling
- Booking Flights Trains & Accommodation .
- Expert in North east sikkim & Bhutan destination
- Using Sembark travel software.
- Understanding the clients requirements.
- Making customized itineraries.
- Negotiations with hotels rates
- Resolving issues and disruptions.
Tour Consultant
Tripwizard Travel Solution Pvt Ltd
08.2022 - 01.2024
- Consulting with clients to understand their preferences and requirements.
- Managed both B2B and B2C clients.
- Utilizing CRM to oversee customer records.
- Researching and recommending travel options.
- Creating customized travel itineraries
- Booking flights, accommodation and activities.
- Managing booking and payments .
- Hotel & transport rates negotiation
- Resolving issues and disruptions.
Sales Executive Manager
Traveldesk
12.2021 - 07.2022
- Consulting with clients to understand their preferences and requirements.
- Managed both B2B and B2C clients.
- Booked Flights , accommodation and transport.
- Resolved travel related issues.
- Oversaw booking and payments.
- Trained new employees in similar roles.
Sales Executive
Go Flysmart Holidays Pvt Ltd
07.2021 - 11.2021
- Agent queries handling
- Managing email correspondence and phone inquiries
- Addressing B2B queries and request
- Engaging in negotiation with b2b clients
- Flights booking
- Proactively resolving issues and handling disruptions for clients .
Education
Bachelor of Commerce (Honours) - Accounting And Finance
Surya Sen Mahavidyalaya
Jalpaiguri P.O.:, Surya Sen Colony, Siliguri 04.2001 -
Skills
Software
Https://sembarkcom/
Interests
Singing
Dancing
Riding car & Scooty
Travel
Cooking
Timeline
Sales Executive
Clubside Tours And Travels Pvt. Ltd.
03.2024 - Current
Tour Consultant
Tripwizard Travel Solution Pvt Ltd
08.2022 - 01.2024
Sales Executive Manager
Traveldesk
12.2021 - 07.2022
Sales Executive
Go Flysmart Holidays Pvt Ltd
07.2021 - 11.2021
Bachelor of Commerce (Honours) - Accounting And Finance
Surya Sen Mahavidyalaya
04.2001 -