Process Analyst
Broadridge Financial
- In Broadridge Financial Solution
- Gained good knowledge and skill on all Software Development Life Cycle (SDLC) phases in both Waterfall and Agile methodologies
- Produced various compliance reports to notify the Senior Management and Stakeholders about the status of all their projects
- Performed complete audits of project documentation maintained in SharePoint, Confluence or JIRA as per the project requirements and Life Cycle
- Involved in internal stakeholder meetings to review the project status and documentation
- Worked with development teams for few PQA related projects and Involved in all phases of the Project from creating Requirement Analysis document (PDD), preparation of effort estimates {SOW) to performing UAT testing and providing sign off
- Hands-on skill to use Microsoft Project and various other tools
- Knowledge on creating tickets in ‘BMC Remedy IT Service Management (Change Management)'
- Participated in QA/UAT testing for some of the internal projects of PQA and gained experience in Testing and providing the test results after validating the requirements and also gained knowledge on HP Quality center tool
- Good team player with strong communication and interpersonal skills
- Quick learner with the ability to gain knowledge and skills on new processes and tools
- Tasks Handled
- Review Board - Projects created through ESM tool and activating in MSP for Effort booking and tracking the Projects
- ITSM/Past due ITSM - Validating ITSM report from COGNOS and updating ITSM's to corresponding SER/PRs in Quick update tool
- Exception handling - Validating Exceptions received to PMO mail box and updating for exceptions for corresponding projects
- Governance Reports - Validating all projects which are moved to A disposition and checking for closing criteria for each and every Project
- Active Project List Report - Validating all projects which are in Active-P disposition and checking for Non-compliance for each and every Project
- Time Tracking Report- Validating all the project disposition and sending the report to all the Project Manager
- Proxy Reports - As part of Risk Ops activities, we also work on Daily Multiple vote report, Top share holder report and Global High-Profile report
- Performing Project Audits - Performing Project document Audits in SharePoint (As per ISO standards) and issuing Non-compliance report to PM's
- Worked in Myntra
- Trainee operation for 1 year
- Assisted for customer whose queries were not able to handled by level 1 and level 2 managers.
