JIDESH KOLLISSERY
Telecom Professional , MBA/PRINCE2 Agile® (P)
BANGALORE
Summary
A Highly experienced MBA Graduate, PRINCE2 Agile (P) &IIM Certified Telecom/HR/ Software Testing Professional, having 17+ Years of diverse experience in Project as well as Operations Domain in various Organizational Roles seeking a challenging position to utilize my expertise in project management, service delivery, and operations to drive successful project outcomes and contribute to organizational growth.
Results-driven professional with a proven track record in managing national and global projects, specializing in Telecom, and Software Testing. Skilled in PRINCE2 Agile project management, Agile frameworks (Scrum, Kanban, Scrumban, Lean Startup), and delivery management. Capability in building and leading high-performing teams, fostering strong customer relationships, and ensuring timely service delivery. Strong engineering fundamentals, analytical skills, and proficiency in visualization and analytic tools. Presently Heading the Service Delivery & Operations in Teleysia Networks Pvt Ltd.
Overview
17
17
years of professional experience
6
6
Certifications
3
3
Language
Work History
Service Delivery Head
Teleysia Networks Pvt Ltd
07.2016 - Current
- Supervise and manage the service delivery team of 1000+ resources, ensuring timely and efficient service delivery
- Provide service quotes, make follow-up calls, and promote new services to clients
- Perform resource allocation, evaluate staff performance, and determine training needs
- Report delivery status and provide customer service in a timely manner
- Handle project delivery for installation, drive test, EMF, infra, and man-month projects for clients such as RJIO, Huawei, VodafoneIdea, Bharti, ZTE, Nokia, Samsung, BSNL, etc
- Successfully managed a high volume of work for national projects, including over 30,000 drive tests, 30,000 EMF tests, and 20,000 BTS installations
- Led the execution of the "Huawei GSC Project," managing over 100 in-house resources involved in global projects for Huawei
- Executed the TIGO Network Implementation Project for Tanzania, Africa, in association with Talk Pool Services Limited
- Managed software testing projects, including EMS application testing, by building and leading testing teams, developing test strategies and plans, and applying appropriate test measurement and metrics.
Circle Project Manager
NEC India Pvt Ltd
12.2014 - 07.2016
- Managed Reliance JIO (4G) Microwave Roll Out, handling approximately 200 in-house resources and 50+ vendor teams
- Evaluated and understood organization needs to determine future skill requirements and developed recruitment plans
- Successfully completed over 4,000 microwave installations, 1,000+ SWAPs, and 1,500+ Ceragon hop dismantles
- Provided end-to-end project management for material management, installation, commissioning, integration, site ATP, NMS, till HOTO
- Ensured efficient program management for various projects, including microwave rollouts, DWDM nodes, and BTS nodes.
Circle Head
Wipro Ltd
12.2013 - 12.2014
- Managed RF, BSS, Infra, and man-month projects for clients including RJIO, Huawei, Vodafone, Bharti, ZTE, Nokia, Samsung, etc
- Oversaw a team of approximately 200 resources, including HR, project coordinators, SPOCs, and field teams
- Successfully handled Vodafone UBR project rollouts, Vodafone UBR O&M, Delta Passive O&M, Huawei Microwave rollouts, DWDM nodes rollout, and SCFT rollout in Samsung and Huawei customer accounts
Project Deployment Manager
Sistema Shyam Teleservices Pvt Ltd
07.2009 - 12.2013
- Acted as a single point of contact with vendors for MTS projects in the BSS domain in Kerala
- Ensured the rollout of over 1,000 BTS nodes (ZTE Equipment) and timely acceptance testing with regulatory compliance
- Managed monthly/yearly inventory audits, executed SAP-related activities, and ensured certification of material capitalization
District In Charge (O&M) - BSS Domain
Nokia Siemens Networks Pvt Ltd
08.2007 - 07.2009
- Managed the operation and maintenance of 250+ BTS nodes, 3 BSC nodes, and 500+ M/W equipment
- Supported project teams with E1 routing for new roll-out sites and carried out planned outages for capacity additions
- Troubleshoot and resolved network breakdowns within customer SLA.
BSS Engineer
Kelly Services Pvt Ltd
08.2006 - 07.2007
- Operated and maintained 100+ BTS nodes, 2 BSC nodes, and 250+ M/W equipment
- Provided support to project teams with E1 routing and performed planned outages for capacity additions
Education
MBA –HR -
Manipal Jaipur University
B. Tech in Electronics and Instrumentation engineering - undefined
FEDERAL INSTITUTE OF SCIENCE AND TECHNOLOGY MG University, KERALA
Skills
Extensive Knowledge on Waterfall & Agile Project Delivery methodologiesundefined
Certification
PRINCE2 Agile Foundation Certificate in Agile Project Management, PeopleCert/AXELOS Global Best Practice, GR659012708JK, 01/02/21
Technical Training Exposure
- BSS ESS TRAINING (BSC,BTS)
- CERAGON MICROWAVE TRAINING
- ECI MUX TRAINING (microSDM,BG 20,BG40,XDM)
- NMS TRAINING
- FLEXI BTS TRAINING
- METRO HUB TRAINING
Personal Information
- Age: 39
- Passport Number: T0548229
- Date of Birth: 07/24/84
- Gender: MALE
- Nationality: INDIAN
- Marital Status: MARRIED
Professional Recognitions Received
- Star Performer award for FY 2021 from ZTE india Pvt Ltd
- Best Incremental revenue Circle Award for 2016-17 FY awarded by CEO, Teleysia Networks Pvt Ltd
- Awarded Special effort recognition certificate for PROPEL (Process improvement through people) from Business excellence Head & COO, Sistema Shyam Tele Services Pvt Ltd for project “Network cost Optimization Project”
- Chosen as High Performing Employee for the contributions and was Rated "AAA" Rating in H1 2013 Performance Review by HR Head & Head Network Division, Sistema Shyam Tele Services Pvt Ltd
Timeline
Service Delivery Head
Teleysia Networks Pvt Ltd
07.2016 - Current
Circle Project Manager
NEC India Pvt Ltd
12.2014 - 07.2016
Circle Head
Wipro Ltd
12.2013 - 12.2014
Project Deployment Manager
Sistema Shyam Teleservices Pvt Ltd
07.2009 - 12.2013
District In Charge (O&M) - BSS Domain
Nokia Siemens Networks Pvt Ltd
08.2007 - 07.2009
BSS Engineer
Kelly Services Pvt Ltd
08.2006 - 07.2007
MBA –HR -
Manipal Jaipur University
B. Tech in Electronics and Instrumentation engineering - undefined
FEDERAL INSTITUTE OF SCIENCE AND TECHNOLOGY MG University, KERALA
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