Jigar Prajapati
Dubai
Summary
Experienced and effective Restaurant Manager adept in all aspects of successful restaurant management. Bringing forth several years of industry experience and expertise in managing staff and restaurant functions. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal customer service. Passionate about the food service industry, and eager to bring many years of experience and growth to another flourishing establishment.
Overview
14
14
years of professional experience
Work History
Restaurant Manager/ F&B In Charge
Movenpick Hotel Apartment Al Mamzar
12.2020 - Current
- Manage the Overall F&B Operation, In Room Dining, Meetings & Events, and All-Day Dining Restaurant.
- Delivered exceptional food and beverage service, upholding high standards in line with hotel brand expectations.
- Well-groomed With Accor standards Like Accor Live Limitless, TrustYou Survey, All Dining Offers, and LQA.
- Managed customer flow and front-to-back-of-house interaction to ensure seamless service.
- Addressed customer inquiries with professionalism and poise.
- Upheld Service standards and customer service excellence through team member supervision.
- Thrived in high-pressure environment, consistently adapting to meet changing demands.
- Conducted precise transaction management and daily financial reporting.
- Analyzed profit and loss statements to inform business strategies.
- Implemented cost control measures to enhance profitability.
- Recommended process, equipment, and method improvements for operational efficiency.
- Collaborated with senior management to set project goals and timelines, ensuring successful outcomes.
- Ensured all food handling met company health and safety standards.
- Managed team schedules, inventory control, and waste reduction.
- Coordinated daily restaurant operations, including staff direction, financial oversight, and inventory management.
- Developed and instituted standard operating procedures for peak efficiency.
- Partnered with chefs to create cost-effective and appealing menus.
- Interpreted financial data to make informed business decisions.
- Fostered a culture of sales maximization among team members.
- Set ambitious sales targets, forecast annual quotas, and project product sales volumes.
Food & Beverage Supervisor
Movenpick Hotel and Apartments Bur Dubai
02.2018 - 12.2020
Food & Beverage Captain
Movenpick Hotel and Apartments Bur Dubai
07.2016 - 02.2018
Waiter
Westin Mina Seyahi Beach Resort Dubai
12.2014 - 11.2015
Guest Service Agent (In Room Dining)
Movenpick Hotel Doha
11.2013 - 11.2014
Beverage & Food Talent
Aloft Hotel Ahmedabad
02.2013 - 11.2013
Waiter
Fortune Landmark Hotel by I.T.C Group
01.2011 - 09.2012
Education
Diploma - Hotel Management & Catering Technology
Parul University
Vadodra, GujaratSkills
- Leadership Skills
- Excellent Customer Service Skills
- Business Development Strategies
- Strategic Marketing Skills
- Effective Management Techniques
- Effective Time Management
- Food Service Industry Knowledge
- Communication Skills
- Ability to Multitask
- Ability to Work Under Pressure
- Computer Skills
- Microsoft Office
Accomplishments
- Achieved an overall score of 82.70% in the LQA Audit 2023.
- Successfully enrolled 2,487 new All Members for 2023, surpassing the target by 35%.
- Attained an 86.70% TrustYou score in 2023.
Languages
English
Hindi
Learning
- Global Professional Development Program by Accor
- Person in charge of Advanced course by Dubai Municipality
- Train The Trainer
Timeline
Restaurant Manager/ F&B In Charge
Movenpick Hotel Apartment Al Mamzar
12.2020 - Current
Food & Beverage Supervisor
Movenpick Hotel and Apartments Bur Dubai
02.2018 - 12.2020
Food & Beverage Captain
Movenpick Hotel and Apartments Bur Dubai
07.2016 - 02.2018
Waiter
Westin Mina Seyahi Beach Resort Dubai
12.2014 - 11.2015
Guest Service Agent (In Room Dining)
Movenpick Hotel Doha
11.2013 - 11.2014
Beverage & Food Talent
Aloft Hotel Ahmedabad
02.2013 - 11.2013
Waiter
Fortune Landmark Hotel by I.T.C Group
01.2011 - 09.2012
Diploma - Hotel Management & Catering Technology
Parul University
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