Summary
Overview
Work History
Education
Skills
PERSONAL DETAILS
Timeline
References
Hobbies and Interests
Disclaimer
Generic

JIGISA KARTIKKUMAR DESAI

Vijalpore

Summary

To contribute my skills in customer service and operations to achieve organizational success while ensuring personal growth.

10+ years of experience in customer service, cash handling, and back-office operations in insurance, retail, and diamond sectors, with expertise in data management and client satisfaction.

Overview

19
19
years of professional experience

Work History

Data Entry Operator

Purpal Diamond Pvt. Ltd.
08.2012 - Current
  • - Performing accurate and efficient data entry for company records.
  • - Maintaining and updating databases as per operational requirements.
  • - Supporting internal teams with timely and precise data reports.

Cashier

ICICI Prudential Life Insurance Co. Ltd.
07.2006 - 11.2011
  • - Handled cash & cheque transactions for Renewal Premiums and New Business.
  • - Managed daily cash registers and reconciliations.
  • - Addressed customer queries and resolved complaints promptly.
  • - Maintained MIS reports (Daily, Monthly, Yearly) for management.
  • - Processed underwriting forms and coordinated backend operations.
  • - Assisted in promotional and activation-related activities.

Cashier cum Computer Operator

D'Lords Footwear & Fashion Pvt. Ltd.
  • - Managed cash transactions and maintained stock records.
  • - Operated Dealer Management System (DMS) and billing activities.
  • - Maintained customer satisfaction above 90% through proactive service.
  • - Coordinated with branches for all financial transactions and documentation.
  • 2 Years

Education

LL.B - Commerce

V.N.S.G.U
04.2004

B.Com - Commerce

V.N.S.G.U
04.2002

H.S.C - Commerce

G.S.E.B
04.1999

S.S.C - English

G.S.E.B
03.1997

Skills

  • - Computer Basics (A Grade, Woman ITI, Navsari)
  • - Operating Systems: Windows 95/98/2000/XP
  • - MS Office, Typing, Internet, Email
  • - Cash handling And Management

PERSONAL DETAILS

Gujarati
Hindi
English

Timeline

Data Entry Operator

Purpal Diamond Pvt. Ltd.
08.2012 - Current

Cashier

ICICI Prudential Life Insurance Co. Ltd.
07.2006 - 11.2011

Cashier cum Computer Operator

D'Lords Footwear & Fashion Pvt. Ltd.

B.Com - Commerce

V.N.S.G.U

H.S.C - Commerce

G.S.E.B

S.S.C - English

G.S.E.B

LL.B - Commerce

V.N.S.G.U

References

References: Available on request

Hobbies and Interests

Reading, Travelling, Music

Disclaimer

Declaration: I hereby declare that the above details are true and correct to the best of my knowledge and belief.

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JIGISA KARTIKKUMAR DESAI