JIGISA KARTIKKUMAR DESAI
Vijalpore
Summary
To contribute my skills in customer service and operations to achieve organizational success while ensuring personal growth.
10+ years of experience in customer service, cash handling, and back-office operations in insurance, retail, and diamond sectors, with expertise in data management and client satisfaction.
Overview
19
19
years of professional experience
Work History
Data Entry Operator
Purpal Diamond Pvt. Ltd.
08.2012 - Current
- - Performing accurate and efficient data entry for company records.
- - Maintaining and updating databases as per operational requirements.
- - Supporting internal teams with timely and precise data reports.
Cashier
ICICI Prudential Life Insurance Co. Ltd.
07.2006 - 11.2011
- - Handled cash & cheque transactions for Renewal Premiums and New Business.
- - Managed daily cash registers and reconciliations.
- - Addressed customer queries and resolved complaints promptly.
- - Maintained MIS reports (Daily, Monthly, Yearly) for management.
- - Processed underwriting forms and coordinated backend operations.
- - Assisted in promotional and activation-related activities.
Cashier cum Computer Operator
D'Lords Footwear & Fashion Pvt. Ltd.
- - Managed cash transactions and maintained stock records.
- - Operated Dealer Management System (DMS) and billing activities.
- - Maintained customer satisfaction above 90% through proactive service.
- - Coordinated with branches for all financial transactions and documentation.
- 2 Years
Education
LL.B - Commerce
V.N.S.G.U
04.2004
B.Com - Commerce
V.N.S.G.U
04.2002
H.S.C - Commerce
G.S.E.B
04.1999
S.S.C - English
G.S.E.B
03.1997
Skills
- - Computer Basics (A Grade, Woman ITI, Navsari)
- - Operating Systems: Windows 95/98/2000/XP
- - MS Office, Typing, Internet, Email
- - Cash handling And Management
PERSONAL DETAILS
Gujarati
Hindi
English
Timeline
Data Entry Operator
Purpal Diamond Pvt. Ltd.
08.2012 - Current
Cashier
ICICI Prudential Life Insurance Co. Ltd.
07.2006 - 11.2011
Cashier cum Computer Operator
D'Lords Footwear & Fashion Pvt. Ltd.
B.Com - Commerce
V.N.S.G.U
H.S.C - Commerce
G.S.E.B
S.S.C - English
G.S.E.B
LL.B - Commerce
V.N.S.G.U
References
References: Available on request
Hobbies and Interests
Reading, Travelling, Music
Disclaimer
Declaration: I hereby declare that the above details are true and correct to the best of my knowledge and belief.
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