Jigna Ajugia
Office Administrator / Customer Support / Graphic Designer
Mumbai
Summary
Innovative Senior Creative Designer at Commutree with a dynamic personality and expertise in graphic design. Successfully enhanced brand identity through compelling visual strategies and eco-friendly initiatives. Proven multitasker, adept at collaborating with teams to elevate customer engagement and deliver impactful presentations. Strong communicator with a focus on sustainability and creativity.
Overview
14
14
years of professional experience
Work History
Senior Creative Designer
Commutree
11.2017 - Current
- Conceptualized and executed compelling presentations that effectively communicated creative concepts to clients and internal stakeholders.
- Championed sustainability initiatives within the design department, implementing eco-friendly materials and processes to reduce the company''s environmental impact.
- Enhanced brand identity by developing innovative design concepts and visual strategies for print, digital, and social platforms.
- Collaborated with cross-functional teams to create cohesive marketing campaigns that increased brand awareness and customer engagement.
- Designed marketing materials including brochures, banners, and social media graphics
- Mentored other designers, providing guidance and support to help generate work on time and within project parameters.
- Edited artwork across variety of company product lines such as logos and images.
Senior Office Administrator / Customer Support
Spring India
03.2012 - 09.2017
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Handled office operations, managed schedules, communication, and documentation
- Provided customer support through calls, emails
- Performed accurate data entry, maintained files, and generated reports
- Coordinated meetings, travel plans, and supply management
- Ensured strong internal team support with a customer-focused approach
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
B.COM - Accounting And Finance
Kalina University of Mumba
India 04.2001 -
Skills
Multitasking & Time ManagementPublic speakingDynamic personalityExcellent multitasking skillsQuick learnerPositive customer handlingDesign project managementCustomer Support & CommunicationData Entry & DocumentationOffice Administration & CoordinationGraphic Design (Adobe Photoshop, Illustrator, Canva)Video editing capabilitiesSocial media graphicsUI design principlesCreative concept developmentMS Office (Excel, Word, PowerPoint)Inventory & Record Management
Timeline
Senior Creative Designer
Commutree
11.2017 - Current
Senior Office Administrator / Customer Support
Spring India
03.2012 - 09.2017
B.COM - Accounting And Finance
Kalina University of Mumba
04.2001 -