Jignesh Balmiki
Mumbai
Summary
- Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
- An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
- I want to work with different types of environment. I want to achieve a good post in a reputed company.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Manager
BAIT AL SHARITAH RESTAURANT (Burgerizzr)
Riyadh City
2022.05 - 2024.06
- Ensure to take proper care for the operations & maintain all sales records.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Maintained detailed records of sales transactions and daily shift reports.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Adhered to all health department regulations regarding food storage and preparation.
- Established policies for cash handling procedures to maximize security measures.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Resolved conflicts among employees in an effective manner.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Assisted with kitchen preparation during peak times as needed.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Optimized profits by controlling food, beverage and labor costs.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Delivery Kitchen Manager
PISCES ESERVICES PVT. LTD.(OLA Foods)
Thane
2021.11 - 2022.03
- Ensure to take proper care for the operations & maintain all sales records
- Making daily reports and taking care for the inventory
- Taking daily briefing on orders brand wise and Prep time
- Handling and checking quality and quantity of the served portion
- Maintaining cleanliness and hygiene and follow all the standards for the same
- Keeping track records for staff training and growth
- Following all safety standards and taking all precautions for Food Safety
- Balance the cash registers at end of the shift
- Updating all the Google sheets on time for all the brand’s.
Restaurant General Manager
WOW MOMO FOOD PVT. LTD.
Kharghar - Navi Mumbai
2021.02 - 2021.09
- Ensure to take proper care for the operations
- Making daily reports and taking care for the inventory
- Taking daily briefing on sales target and MTD sales and wastage
- Handling the guest complaints with an ease
- Maintaining cleanliness and hygiene and follow all the standards for the same
- Keeping track records for staff training and growth
- Following all safety standards and taking all precautions for Food Safety
- Tracing daily cost and wastages
- Balance the cash registers at end of the shift.
Assistant Manager
BUNDL TECHNOLOGIES PVT. LTD. (Swiggy Cloud Kitchen)
Nerul - Navi Mumbai
2019.09 - 2020.05
- Ensure to run the shift with a profitable business
- Making the Performance report of Daily, Weekly and Monthly
- Training of new employees
- Handling the guest complaints and request in the shifts
- Provides leadership to crew and other managers on shift to ensure great Quality, Service and Cleanliness to our customers
- Safety and security
- Food safety
- Balance the cash registers at end of the shift
- Report maintenance and training needs.
Restaurant Manager
BLOSSOM – The Fusion Spot.
Mulund
2018.03 - 2019.09
- To take care about in and out stock entries
- Maintaining excels for food stocks, payments, bills, GST and etc
- Side by side handling the reception for guest payments and taking feedbacks
- Maintaining whole restaurant in a professional way
- Guiding staffs for food knowledge, Customer service, table handling and act.
Team Leader
BTB MARKETING PVT. LTD. (The Beer Café)
Powai
2017.03 - 2018.03
- To handle the juniors and the team to make operations work smooth
- To take care of the daily sales and reports target
- To maintain a friendly work environment with staff as well as guests
- To help the seniors and supervisors in any situations.
Senior F & B Associate
OBEROI FLIGHT SERVICES PVT. LTD.
New T2 International Airport
2015.11 - 2017.02
- To assist the guest about the food and quality
- Taking care of Buffet and maintaining the cleaning around the buffet all the time
- Side by side handling the reception and maintain the records and payment of the reception
- Maintaining the junior staff and give proper time to time reports to the seniors.
Guest Service Associate
TRAVEL FOOD SERVICES INDIA PVT. LTD. (The Coffee Bean & Tea Leaf)
Mumbai Airport (Domestic)
2013.10 - 2015.10
- To assist the guest about the food and quality
- Helping out the guest, about any query
- Understanding the guest requirement accordance to which full fill the need of the guests.
Guest Relation Executive
ABCTCL – Amalgamated Bean Coffee Trading Company Ltd. (The Lounge - Café Coffee Day)
Mumbai Airport (Domestic)
2012.08 - 2013.09
- To assist the guest about the food and quality
- Helping out the guest, about any query
- Understanding the guest requirement accordance to which full fill the need of the guests.
- Scheduled space or equipment for special programs, meetings and conferences.
Quotation Manager
BALAJI ELEC. & CONDUIT ASS, PVT. LTD.
Mulund
2010.04 - 2012.04
- To assist the customer about the material quality
- Helping out the customer, about any query
- Understanding the customer requirement accordance to which full fill the need of the customer
- Educating the customer about the schemes offers and etc.
Education
HSC - Commerce
Jai Bharat College of Commerce
Mulund, Mumbai2012-04
SSC -
Jai Bharat High School
Mumbai, India2010-03
Skills
- Multi-tasking
- Communication
- Interpersonal skills
- Time management
- Staff Management
- Restaurant operations management
- Organization and prioritization
- Performance Improvement
Computer Knowledge
MS-Word, MS-Excel, MS-PowerPoint, 30 W.P.M.
Hobbies and Interests
- I always like to learn from my seniors and superiors the new things.
- I like to travel and specially on bike.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Gujarati
Advanced (C1)
C1
Arabic
Advanced (C1)
C1
Affiliations
- Trustee at Yaashika Charity Society an Non-profit NGO
Certification
- FosTac Certified by FSSAI
- Beer Champ Certified by Giggle Water (Karina Aggarwal)
Timeline
Restaurant Manager
BAIT AL SHARITAH RESTAURANT (Burgerizzr)
2022.05 - 2024.06
Delivery Kitchen Manager
PISCES ESERVICES PVT. LTD.(OLA Foods)
2021.11 - 2022.03
Restaurant General Manager
WOW MOMO FOOD PVT. LTD.
2021.02 - 2021.09
Assistant Manager
BUNDL TECHNOLOGIES PVT. LTD. (Swiggy Cloud Kitchen)
2019.09 - 2020.05
Restaurant Manager
BLOSSOM – The Fusion Spot.
2018.03 - 2019.09
Team Leader
BTB MARKETING PVT. LTD. (The Beer Café)
2017.03 - 2018.03
Senior F & B Associate
OBEROI FLIGHT SERVICES PVT. LTD.
2015.11 - 2017.02
Guest Service Associate
TRAVEL FOOD SERVICES INDIA PVT. LTD. (The Coffee Bean & Tea Leaf)
2013.10 - 2015.10
Guest Relation Executive
ABCTCL – Amalgamated Bean Coffee Trading Company Ltd. (The Lounge - Café Coffee Day)
2012.08 - 2013.09
Quotation Manager
BALAJI ELEC. & CONDUIT ASS, PVT. LTD.
2010.04 - 2012.04
HSC - Commerce
Jai Bharat College of Commerce
SSC -
Jai Bharat High School
- FosTac Certified by FSSAI
- Beer Champ Certified by Giggle Water (Karina Aggarwal)
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