Summary
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

JIGYASA PARMAR

Dehradun

Summary

Dynamic Marketing & CRM Professional with nearly 1 year of experience in marketing communications, customer relationship management, and media coordination, along with 1.5 years of hands-on experience as a Hotel Manager in a 3-star property. Skilled in handling marketing collateral development, campaign coordination, customer service, and cross-functional collaboration. Demonstrated ability to manage client interactions, support branding initiatives, and ensure smooth operational processes with strong communication and problem-solving capabilities.

Work History

Admission Counsellor

Uttaranchal University
Dehradun
  • Managed student inquiries and walk-ins, providing accurate program guidance and counselling support.
  • Assisted in the admission processing cycle, documentation, and follow-ups to meet enrolment targets.
  • Handled telephonic and in-person queries ensuring timely response and excellent customer experience.

Hotel Manager

Hotel Royal Palm
  • Oversaw day-to-day hotel operations including front office, housekeeping, and guest service management.
  • Supervised staff performance, handled check-ins and check-outs, and resolved customer concerns promptly.
  • Maintained guest satisfaction and ensured service quality standards aligned with brand expectations.

Education

MBA (Online) -

Uttaranchal University
Dehradun

B.A (Hons) - English

Uttaranchal University
Dehradun

Skills

  • Marketing Communication & Strategy Planning
  • Campaign Planning & Execution
  • Brand Promotion & Outreach
  • CRM & ERP Systems
  • Customer Service & Guest Relations
  • Media & Vendor Coordination
  • Business & Market Intelligence
  • Team Collaboration & Operational Excellence
  • MS Office (Word, Excel, PowerPoint)
  • Basic Photoshop
  • Internet & Communication Applications

Languages

  • English
  • Hindi
  • Nepali

Personal Information

  • Date of Birth: 02/26/03
  • Marital Status: Single

Timeline

Admission Counsellor

Uttaranchal University

Hotel Manager

Hotel Royal Palm

MBA (Online) -

Uttaranchal University

B.A (Hons) - English

Uttaranchal University
JIGYASA PARMAR