Hi, I’m
Jijo K
Assistant Manager
Alappuzha
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work – he is the purpose of it. We are not doing him a favor by serving him. He is doing us a favor by giving us the opportunity to serve him.
Mahatma Gandhi
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
years of professional experience
3
years of post-secondary education
3
Languages
Work History
Indian BankAlappuzha
Assistant Manager
08.2016 - Current
Job overview
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
St John's College of Arts And ScienceKanyakumari
Bachelor of Science from Computer Science
06.2009 - 04.2012
Skills
Business Development
Availability
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Timeline
Assistant Manager
Indian Bank
08.2016 - Current
St John's College of Arts And Science
Bachelor of Science from Computer Science
06.2009 - 04.2012
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