JIKO MALLICK
Kolkata
Summary
Customer-focused bar professional with conversational skills, drinks knowledge, and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BAR MANAGER
KHARVA RESTOBAR
07.2024 - Current
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Improved customer service rankings by resolving issues quickly and accurately.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
Bartender
BRASS MONKEY CITY WALK
11.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
GARTH RESTARUNT &CAFEE, KEMPINSKI
08.2022 - 10.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
Senior Bartender
SASHAY TAPROOM AND KITCHEN
03.2022 - 07.2022
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Handled high-volume service periods calmly and efficiently, ensuring minimal wait times for guests.
- Boosted sales performance through upselling techniques and promotion of special events.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
IRONHILL BREWERY AND KITCHEN
02.2021 - 01.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
BIER GARTEN BREWERY AND KITCHEN
03.2017 - 01.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, and taking inventory.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace,
Education
High School Diploma - General
GOUR NAGAR HGH SCHOL
Barista - hospitality
RAW Coffee Company
Skills
- Alcohol order processing
- Verbal communication
- Cocktail list development
- Problem solving
- Suggestive selling
- Inventory control
- Expert multitasker
- Exemplary hygiene standards
- Bar security
- Outstanding customer service
Accomplishments
• Very Energetic result oriented and organized
• Courageous true towards the duties
• Have a high respect for customer's service
• Always keep on smiling under pressure
• Efficient and well-behaved person
• Extremely hardworking self-motivated and
able to work independently
• Keep excellent interpersonal relations
with colleagues and ready to help them
Certification
• PASSPORT NO - V6251869
• NATIONALITY - INDIAN
• MARITAL STATUS - SINGLE
• D.O.B - 15.05.1998
• RELIGION - HINDU
Languages
English
Fluent
Bengali
Fluent
Hindi
Fluent
Timeline
BAR MANAGER
KHARVA RESTOBAR
07.2024 - Current
Bartender
BRASS MONKEY CITY WALK
11.2023 - 05.2024
Bartender
GARTH RESTARUNT &CAFEE, KEMPINSKI
08.2022 - 10.2023
Senior Bartender
SASHAY TAPROOM AND KITCHEN
03.2022 - 07.2022
Bartender
IRONHILL BREWERY AND KITCHEN
02.2021 - 01.2022
Bartender
BIER GARTEN BREWERY AND KITCHEN
03.2017 - 01.2021
Barista - hospitality
RAW Coffee Company
High School Diploma - General
GOUR NAGAR HGH SCHOL
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