JIKO MALLICK
Kolkata
Summary
Customer-focused bar professional with conversational skills, drinks knowledge, and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENIOR MIXOLOGIST
RADISSON COLLECTION RESORT GALLE
12.2024 - Current
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Promoted a positive work environment through effective communication and teamwork among colleagues.
- Prepared classic, modern, and unique cocktails for each customer.
- Coordinated with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
- Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
- Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Enhanced customer experience by creating visually appealing and innovative cocktails.
- Collaborated with kitchen staff to create pairings between cocktails and menu items, enhancing overall dining experience.
- Increased bar revenue by designing seasonal drink menus that attracted new clientele.
Bartender
BRASS MONKEY CITY WALK
11.2023 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
GARTH RESTARUNT &CAFEE, KEMPINSKI
08.2022 - 10.2023
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Senior Bartender
SASHAY TAPROOM AND KITCHEN
03.2022 - 07.2022
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Adhered to strict cleanliness standards throughout all aspects of bar operations.
- Enhanced customer satisfaction by providing personalized drink recommendations and excellent service.
- Demonstrated expertise in various mixology techniques, enhancing presentation and overall product quality.
- Collaborated with kitchen staff to create unique food pairings for specialty cocktails.
Bartender
IRONHILL BREWERY AND KITCHEN
02.2021 - 01.2022
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
BIER GARTEN BREWERY AND KITCHEN
03.2017 - 01.2021
- Helped other bartender keep bar area tidy, clean and stocked.
- Reduced spoilage rates by monitoring product freshness and rotating stock according to expiration dates or seasonal availability.
- Accepted payments, calculated change, processed cards and issued receipts.
- Assisted head bartender in managing inventory and restocking supplies for efficient bar operations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
High School Diploma - General
GOUR NAGAR HGH SCHOL
Kolkata, West BengalBarista - hospitality
RAW Coffee Company
DUBAI, UAESkills
- Alcohol order processing
- Verbal communication
- Cocktail list development
- Suggestive selling
- Complex Problem-solving
- Inventory control
- Exemplary hygiene standards
- Team leadership
- Bar security
- Outstanding customer service
Accomplishments
• Very Energetic result oriented and organized
• Courageous true towards the duties
• Have a high respect for customer's service
• Always keep on smiling under pressure
• Efficient and well-behaved person
• Extremely hardworking self-motivated and
able to work independently
• Keep excellent interpersonal relations
Certification
• PASSPORT NO - V6251869
• NATIONALITY - INDIAN
• MARITAL STATUS - SINGLE
• D.O.B - 15.05.1998
• RELIGION - HINDU
Languages
English
Fluent
Bengali
Fluent
Hindi
Fluent
Timeline
SENIOR MIXOLOGIST
RADISSON COLLECTION RESORT GALLE
12.2024 - Current
Bartender
BRASS MONKEY CITY WALK
11.2023 - 10.2024
Bartender
GARTH RESTARUNT &CAFEE, KEMPINSKI
08.2022 - 10.2023
Senior Bartender
SASHAY TAPROOM AND KITCHEN
03.2022 - 07.2022
Bartender
IRONHILL BREWERY AND KITCHEN
02.2021 - 01.2022
Bartender
BIER GARTEN BREWERY AND KITCHEN
03.2017 - 01.2021
High School Diploma - General
GOUR NAGAR HGH SCHOL
Barista - hospitality
RAW Coffee Company