Jill Dunn
Hollywood Casino & Lawrenceburg Event Center
Aurora
1
Certification
22
years of professional experience
Results-driven Logistics and Operations Professional with over 20 years of experience in transportation, freight forwarding, and supply chain coordination. Expertise in coordinating domestic and international shipments, enhancing carrier and customer relationships, and resolving transportation challenges. Committed to maintaining efficient operations in fast-paced environments.
Work History
Banquet Server / Bartender
3 Years 5 Months- Provided exceptional guest service for weddings, banquets, concerts, conventions, and high-volume events, enhancing overall guest experience.
- Prepared and served alcoholic and non-alcoholic beverages, ensuring compliance with responsible alcohol service standards to promote guest safety.
- Coordinate with banquet and kitchen teams to ensure efficient event execution.
- Maintained professionalism and accuracy in fast-paced hospitality environments, contributing to seamless service delivery.
Logistics Coordinator
4 Months- Coordinated domestic freight shipments while serving as the primary point of contact between shippers, carriers, and customers.
- Scheduled, tracked, and monitored shipments to ensure on-time pickup and delivery.
- Negotiated carrier rates and identified cost-effective transportation solutions.
- Communicated shipment updates and resolved transportation issues while providing exceptional customer service.
- Maintained accurate customer and carrier information within company systems.
- Supported Senior Account Executives with daily logistics operations.
- Managed multiple shipments simultaneously while maintaining a high level of accuracy.
Traffic Coordinator
2 Years 4 Months- Coordinated store delivery operations supporting the on-time movement of merchandise from distribution centers to retail stores.
- Served as the primary point of contact for transportation and delivery issues involving stores, distribution centers, and third-party carriers.
- Responded to shipment inquiries through phone, email, and internal systems while providing timely delivery updates.
- Maintained transportation records and supported daily operational reporting.
- Utilized Microsoft Excel, Word, Outlook, and internal logistics systems to support transportation operations.
- Managed multiple priorities while delivering exceptional customer service in a high-volume environment.
Logistics Analyst
2 Months- Worked closely with internal teams to ensure efficient transportation operations.
- Assisted with shipment scheduling, documentation, and operational support.
- Supported logistics reporting and shipment coordination.
Ocean Export Agent
8 Months- Coordinated international ocean export shipments from origin through final destination.
- Managed shipment routing, tracking, export documentation, and operational records.
- Worked directly with customers, ocean carriers, freight partners, and overseas offices to ensure efficient freight movement.
- Resolved shipment exceptions while maintaining exceptional customer service.
- Ensured compliance with export procedures and customer requirements.
Air Export Agent
5 Months- Coordinated international air export shipments while ensuring timely freight movement.
- Prepared export documentation and monitored shipments from origin through departure.
- Communicated with customers, airlines, and internal operations teams regarding shipment status.
- Ensured compliance with customer requirements and export procedures.
- Maintained operational accuracy while meeting performance standards.
Traffic Coordinator
17 Years 3 Months- Coordinated LTL, truckload, parcel, dedicated, expedited, and international shipments.
- Scheduled inbound and outbound freight while ensuring on-time delivery.
- Managed domestic and international transportation operations supporting manufacturing and customer delivery requirements.
- Resolved transportation issues while maintaining excellent customer service.
- Worked closely with production, warehouse, purchasing, and customer service departments to ensure efficient movement of materials and finished products.
- Built long-term relationships with carriers, freight brokers, vendors, and customers.
- Maintained shipping records, transportation documentation, and operational reports.
- Provided nearly 18 years of dependable logistics and transportation support.
Education
High School Diploma
- Coursework
Skills
Event Coordination
Guest Interaction
Banquet Setup
Customer Engagement
Transportation systems
Event coordination
Microsoft Word
Microsoft Outlook
Relationship management
Order Management
Certification
- TIPS Certified
- Food Handler Certified
- Bartender License
- Valid Driver's License
CORE QUALIFICATIONS
- Logistics Coordination
- Transportation Operations
- Freight Brokerage
- Freight Forwarding
- Ocean Export
- Air Export
- Supply Chain Operations
- Shipment Scheduling & Tracking
- Carrier Relations
- Customer Service
- Import / Export Coordination
- Transportation Documentation
- Microsoft Office (Excel, Word, Outlook)
- Transportation Management Systems (TMS)
- Problem Resolution
- Administrative Support
- Team Collaboration
- Time Management
Timeline
Logistics Coordinator
COR Freight
02.2026 - 06.2026Read More
Logistics Analyst
KONI North America
04.2023 - 06.2023Read More
Traffic Coordinator
Gap Inc.
03.2023 - 07.2025Read More
Banquet Server / Bartender
Hollywood Casino & Lawrenceburg Event Center
02.2023 - CurrentRead More
Ocean Export Agent
Expeditors International
08.2022 - 04.2023Read More
Air Export Agent
Expeditors International
03.2022 - 08.2022Read More
Traffic Coordinator
National Feedscrew & Machining
11.2004 - 02.2022Read More
Stark State College
from Coursework
Read More
Jackson High School
High School Diploma
Read More