Jill Pickett
Fort Wayne
Summary
Skilled Medical Insurance Collector with experience in the healthcare industry. Strong knowledge of medical billing procedures, insurance claim processing and patient account management. Proven ability to liaise between patients, healthcare providers and insurance companies to ensure timely payment of claims. Committed to maintaining high levels of accuracy, developing productive relationships, and contributing positively to team goals.
Overview
27
27
years of professional experience
Work History
Medical Insurance Collector
Parkview Regional Medical Center
Fort Wayne
10.2014 - Current
- Processed medical claims for timely reimbursement and compliance with regulations.
- Investigated denied claims to determine cause of denial and appeal as necessary.
- Managed Medicaid claims processing and follow-up for timely resolution.
- Submitted claims electronically to insurance companies.
- Verified patient insurance information and updated records accordingly.
Scheduler- Cardiology
Parkview Regional Medical Center
Fort Wayne
09.2012 - 10.2014
- Coordinated patient appointments and managed scheduling conflicts efficiently.
- Communicated with healthcare providers to confirm availability and coordinate services.
- Scheduled and confirmed appointments.
Patient Registrar
Redimed
Fort Wayne
07.2008 - 09.2012
- Delivered exceptional service and attentive support to customers during face-to-face interactions and phone communications.
- Answered questions regarding insurance coverage, billing inquiries.
- Verified patient insurance information and updated records accordingly.
Billing and Insurance Specialist
Professional Medical Billing Associates
Fort Wayne
03.2004 - 09.2005
- Posted payments for insurance companies, including Medicare and Medicaid, by accurately entering data into the system.
- Updated patient accounts with current information after verifying accuracy of data entered into the system.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Administrative Assistant
Fort Wayne Foundry
Fort Wayne
01.2002 - 03.2004
- Managed incoming calls and directed them to appropriate departments.
- Processed invoices and payments in a timely manner.
- Coordinated and scheduled daily production activities to ensure efficient operations.
Receptionist
Dr. George D Taylor, Optometrist
Fort Wayne
10.1998 - 12.2001
- Managed appointment scheduling and maintained organized patient records.
- Answered phone calls and provided information about services offered.
- Greeted visitors and provided them with assistance.
- Processed payments and updated accounts to reflect balance changes.
- Conducted insurance verifications for patient eligibility and coverage details.
Education
High School Diploma -
R Nelson Snider High School
Fort Wayne, IN01-1997
Skills
- Insurance verification
- Data entry
- Healthcare billing
- Payment posting
- Electronic claims processing
- Problem solving
- Attention to detail
Timeline
Medical Insurance Collector
Parkview Regional Medical Center
10.2014 - Current
Scheduler- Cardiology
Parkview Regional Medical Center
09.2012 - 10.2014
Patient Registrar
Redimed
07.2008 - 09.2012
Billing and Insurance Specialist
Professional Medical Billing Associates
03.2004 - 09.2005
Administrative Assistant
Fort Wayne Foundry
01.2002 - 03.2004
Receptionist
Dr. George D Taylor, Optometrist
10.1998 - 12.2001
High School Diploma -
R Nelson Snider High School
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