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Associate Principal Engineer

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Discover the most reliable appliance store in Austell - Rudy's Appliances. Our services are unlike any other with a focus on all major appliance repair and the sale of quality pre-owned appliances. Our experienced staff prides themselves on excellent customer assistance and their expertise in understanding your needs. Reach out at (770) 823-6606 and make your appliances last longer.

Services: Appliance Repair Shop, Appliance Retailer, Appliance Store, Appliance Center, New Appliance Parts, Used Appliances, Appliance Repair, Used Appliance Parts, Appliance Retail, Buy and Sell Appliance

Top-notch professional known for driving sales opportunities and engaging customers. An award-winning Appliance Sales Associate with a talent for detailing product information and features.

A result-driven professional offering over 13+ years of experience in driving vision and road-mapping across IT Infrastructure Management, Transition & Operations, Project Delivery and Technical Support. Technocrat with specialization in end-to-end Backup IT Infrastructure Management; directed business operations through executive level planning and analyzed delivery issues in a timely fashion. Forward-focused Project Manager with expertise in managing transition projects from scope management to activity sequencing, effort & cost estimation, risk analysis to quality management. Core strengths entail IT Governance, Technology Service Transition, Technological Expansion and Contract Management. Extensive exposure of managing projects on migration, maintenance, infrastructure development and technical support. Proven track record of establishing cordial relationships with stakeholders, technical teams & vendors for successfully executing concurrent projects. Impressive success in managing clients; setting out delivery standards for various operational areas, implementing quality systems to facilitate a high-quality customer experience, while exceeding SLAs and business expectations. Expertise with the concepts of ITIL; ensuring that the goals of the Incident/ Change/ Problem Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined timelines. Highly skilled in analyzing ecosystems to identify risks pertaining to IT operations, business continuity readiness & process flaws; ensuring compliance to IT standards and designing secure solutions. An effective leader with proven capabilities in leading large teams and maintaining deliverables as per the defined guidelines along with elevating service standards for operational excellence. Smart and focused individual proudly touting exemplary skills. Successful collaborator with many years in business world. Known for great leadership and goal-oriented problem-solving.

Jim Fortner

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