Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Development Executive
Janiservinc
Taylorsville
05.2024 - Current
Negotiated contracts with potential customers.
Coordinated with other departments to ensure customer satisfaction.
Provided ongoing support to existing clients by addressing inquiries and resolving issues.
Developed presentations for prospective clients outlining company products and services.
Conducted market research to identify new business opportunities.
Generated leads through cold calling and email campaigns.
Built relationships with key stakeholders in target accounts.
Territory Sales Consultant
Lantz Medical
Indianapolis
08.2017 - 05.2024
Coordinated with marketing team to develop promotional materials and sales campaigns.
Prepared and delivered presentations to position company offerings as best value to clients and prospects.
Tracked sales performance metrics and reported results to senior management regularly.
Managed complex sales cycles from initial contact to closing, with a focus on long-term success.
Greeted and assisted customers to foster positive experiences.
Presented products and services to prospective customers.
Educated customers on product features, benefits, and potential applications to facilitate informed purchasing decisions.
Attended weekly team meetings to discuss progress towards goals and objectives.
Fostered partnerships with local businesses to expand market presence and drive sales.
Implemented strategies to increase customer loyalty and satisfaction.
Resolved customer complaints in a timely manner while maintaining high levels of professionalism.
Owner
M & M Integrity Painting
Brownsburg
04.2014 - 08.2017
Implemented successful business strategies to increase revenue and target new markets.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Identified new opportunities for growth, expansion, and diversification.
Collaborated with other owners on joint ventures and shared resources.
Education
High School Diploma -
Mandan Sr. High School
Mandan, ND
05-1984
Skills
Lead generation
Contract negotiation
Market research
Sales presentations
Customer relationship management
Sales metrics tracking
Problem solving
Customer retention strategies
Time management
Territory management
Reliability
Product demonstration
Account management
Adaptability and flexibility
Multitasking Abilities
Inventory management
Client retention
Affiliations
enjoys playing golf, working out and Military history. Likes to spend time with Family and Friends.