Jim Torres
Sellersburg,IN
Summary
Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Hardworking and passionate job seeker with strong organizational skills eager to secure any level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Residential Cable Technician
BCG.Inc
02.2016 - 07.2017
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
- Collaborated with other workers and customers to resolve issues of deficient communications connections.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed and configured new devices and system components.
- Performed preventive maintenance of telecommunications equipment.
Cashier
Surf And Fun Water Park
02.2017 - 11.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Ace Don Benja
01.2017 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Ace Don Benja
01.2017 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Receiver
Ace Don Benja
01.2017 - 12.2020
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Restocked products and rotated items according to standard procedures.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Placed, tagged and secured merchandise in diverse designated areas.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Runner
Lowes
03.2021 - 09.2021
- Provided excellent customer service while meeting challenging time goals.
- Monitored supplies of key inventory items.
- Managed and engaged with staff during daily duties to monitor performance and adherence to policies and training.
- Analyzed inventory trends to order appropriate stock quantities.
Receiver
Amazon
09.2021 - 06.2022
- Kept work areas clean, safe and organized.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Collaborated with other departments to resolve potential incoming shipment issues.
General Worker
Best Buy
06.2022 - 11.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
- Maintained and repaired facilities, equipment, and tools.
- Restocked items on shelves and bins to keep inventory available.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Cleaned and straightened work areas to maximize productivity and safety.
- Operated equipment and machinery safely to prevent accidents.
- Organized inventory systematically for easy access.
- Assisted in training of new employees on company policies, procedures and processes.
- Helped in development of new procedures and processes to improve work performance.
General Worker
Best Buy
11.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Adhered to company policies, safety procedures, and performance standards.
- Restocked items on shelves and bins to keep inventory available.
- Worked fast to complete tasks and meet daily deadlines.
- Cleaned and straightened work areas to maximize productivity and safety.
- Followed instructions and procedures to complete assigned tasks.
- Operated equipment and machinery safely to prevent accidents.
- Organized inventory systematically for easy access.
- Assisted in training of new employees on company policies, procedures and processes.
- Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
- Identified defective products or machinery and reported to supervisor.
- Helped in development of new procedures and processes to improve work performance.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Followed instructions and safety protocols while operating machinery and equipment.
- Operated forklifts and boom lifts to complete various tasks.
Rover
Best Buy
11.2022 - Current
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Inspected [Product or service] with accuracy, reporting problems or defects quickly.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Identified and helped resolve non-conforming product issues.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Identified defects during cyclical checks.
- Recorded defects and coordinated issue resolution with development team and functional leads.
- Inspected outbound shipments and conducted random sampling of product quality.
- Supervised production workers to identify areas in need of improvement for high-quality production.
- Developed checklists to coordinate inspections with departmental managers.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored participant workflow and behaviors throughout training process.
- Supported productivity increase and business growth through new hire training and mentoring.
- Identified and recommended staff for key positions and departments.
- Provided coaching and mentoring to employees.
- Developed job-specific competencies and performance standards.
Pick up & Delivery
Walmart
09.2023 - 11.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
- Expedited deliveries to meet customer deadlines and requirements.
- Successfully avoided time delivery delays by carefully planning best routes.
Sales Representative Team Leader
AutoSuprema.LLC
02.2021 - Current
- Fostered vital customer relationships to generate $[Amount] in sales.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts with clients and developed relationships with key personnel.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to event marketing, sales and brand promotion.
- Maintained current knowledge of evolving changes in marketplace.
- Recorded accurate and efficient records in customer database.
- Quoted prices, credit terms and other bid specifications.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
Operations Supervisor
Zenith Logistics Inc.
11.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
Education
Technic - Automotive Mechanics
Mech Tech College
Mayaguez, PR02.2016
High School Diploma -
Puerto Rico Youth Challenge Academy
Juana Diaz PR09.2014
Skills
- Overseeing Employees
- Overseeing Logistics
- Business Operations
- Quality Standards
- Performance Metric
- Inventory Audits
- Employee Evaluation
- Process Evaluations
- Filing Systems
- Quality Assurance
- Risk Evaluation
- Strategic Vision
- Safety Awareness
- Operational Efficiency
- Safety Regulations
- Supply Chain Management
- Desktops, Laptops and Mobile Devices
- Administrative Duties
- Clerical Support
- Special Project Coordination
- Presentations and Recommendations
- Internet Research
- Quality Control
References
Available if needed
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Supervisor
Zenith Logistics Inc.
11.2023 - Current
Pick up & Delivery
Walmart
09.2023 - 11.2023
General Worker
Best Buy
11.2022 - Current
Rover
Best Buy
11.2022 - Current
General Worker
Best Buy
06.2022 - 11.2022
Receiver
Amazon
09.2021 - 06.2022
Runner
Lowes
03.2021 - 09.2021
Sales Representative Team Leader
AutoSuprema.LLC
02.2021 - Current
Cashier
Surf And Fun Water Park
02.2017 - 11.2017
Cashier
Ace Don Benja
01.2017 - 12.2020
Sales Associate
Ace Don Benja
01.2017 - 12.2020
Receiver
Ace Don Benja
01.2017 - 12.2020
Residential Cable Technician
BCG.Inc
02.2016 - 07.2017
Technic - Automotive Mechanics
Mech Tech College
High School Diploma -
Puerto Rico Youth Challenge Academy
Similar Profiles
Amy JohnsonAmy Johnson
Newborn Care Technician at Norton HealthcareNewborn Care Technician at Norton Healthcare
Matthew CoxMatthew Cox
Sales Service Engineer at Dynamic Air Solutions, LLCSales Service Engineer at Dynamic Air Solutions, LLC
Braxton ShieldsBraxton Shields
Infantry Fire Team Leader at United States Marine Corps ReserveInfantry Fire Team Leader at United States Marine Corps Reserve
Kelly RamseyKelly Ramsey
Home Health/Infusion Referral Coordinator at Baptist FloydHome Health/Infusion Referral Coordinator at Baptist Floyd
James SchumacherJames Schumacher
Residential Cable Technician at Cox CommunicationsResidential Cable Technician at Cox Communications