Jimmie Small
Charlestown
Summary
Dynamic entrepreneur and strategic leader with a proven track record in business development and customer relations, honed at K&J Construction and StarTek. Excelled in building robust client relationships and spearheading market growth strategies. Skilled in negotiation and team collaboration, I drive results and foster innovation, ensuring exceptional service and operational excellence.
Overview
10
10
years of professional experience
Work History
Business Owner
K&J Construction
05.2020 - Current
- Identified new business opportunities with in-depth market research and competitor analysis.
- Optimized budget allocation by assessing financial performance and adjusting expenditures.
- Championed company vision with clear communication and strategic direction.
- Formulated comprehensive business strategies by analyzing market trends and customer needs.
- Established strong customer relationships through excellent communication and attentive service.
Sales Representative
StarTek
02.2018 - 05.2020
- Collaborated with marketing teams to create compelling sales presentations, boosting client interest.
- Conducted market research to identify new opportunities for product offerings.
- Developed strong client relationships for long-term loyalty and repeat business.
- Negotiated contracts to secure favorable terms for both company and clients.
Server
Buffalo Wild Wings
05.2017 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Jumper
FedEx
05.2015 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Henryville High School
Henryville, IN06-2014
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Entrepreneurial personality
- Relationship building
- Team collaboration and leadership
- Business development
- Strategic Decision-making
- Negotiation and persuasion
- Start-up operations
- New business development
Timeline
Business Owner
K&J Construction
05.2020 - Current
Sales Representative
StarTek
02.2018 - 05.2020
Server
Buffalo Wild Wings
05.2017 - 03.2020
Jumper
FedEx
05.2015 - 02.2018
High School Diploma -
Henryville High School
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