Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
JIMMY CARTER

JIMMY CARTER

Bangalore

Summary

BFSI Lead Business Analyst with around 25 years of overall IT experience and 14 years of experience in Business Analysis. Strong experience coordinating and working with onsite and offshore teams to deliver business values. Strong techno-functional expertise including excellence in business analysis, data warehousing, data management, data visualization, data quality, project and delivery management, release and change management, client relationship management, DevOps, scaled agile & scrum methodologies. Managed and coordinated organizational transformation initiatives across teams.

Overview

26
26
years of professional experience

Work History

Sr. Business Analyst

Standard Chartered
04.2024 - Current
  • Gather information on business processes and user requirements thro' interviews, questionnaires, surveys, brainstorming sessions and capture the requirements as Epics, Features and User Stories
  • Assess the impact of current business processes on users and stakeholders.
  • Identified process inefficiencies through gap analysis
  • Documented business processes and analysed procedures to cater to changing business needs.
  • Core member of BA CoP helping with BA process standardisation within the ICS portfolio.
  • Responsible for Agile project management and change management process related to the project deliverables.
  • Managing infrastructure funding.
  • Project Details :
  • Identity and Access Management
  • Domain: Cyber Security Access Management
  • Description: The project scope involved the following
  • Automation of the process related to identification, notification and remediation of unauthorized account management.
  • Automation of various access management controls as part of the application release process.
  • Development of a self-service portal for application owners where they can manage the user access list for centralized access reviews.
  • Optimization Portfolio
  • Domain: Cyber Security
  • Description: The project involves multiple epics related to different functions of cyber security including Malware protection, Penetration Testing, Network Services. Scope involves optimization of report generation and inventory management process related to the different cyber security functions.

AVP Business Analyst

HSBC
09.2018 - 06.2022
  • Gathered information on business processes and user requirements thro' interviews, questionnaires, surveys, brainstorming sessions and captured the requirements as Epics, Features and User Stories
  • Assessed the impact of current business processes on users and stakeholders.
  • Identified process inefficiencies through gap analysis
  • Documented business processes and analysed procedures to cater to changing business needs.
  • Responsible for change management process related to the project deliverables
  • Core member of Agile CoE helping with Agile transformation in Retail/Wealth projects.
  • Project Details :
  • Travel Card
  • Domain: Retail Banking Credit
  • Card Client: HSBC WPB Internal
  • Description: The project involves launching a new Credit Card in ASP markets. The scope involves making appropriate changes in the on-boarding process to implement an STP journey, working with the business is identifying the features and benefits associated with the product and working with the IT teams and respective internal and external stakeholders/vendors to make sure the product is appropriately configured in all the relevant systems.
  • Assets Reporting
  • Domain: Asset Management
  • Client: HSBC AMG Internal
  • Description: The scope of the project is to source data into Hadoop and GCP platform from different data sources including Funds, Customer Data, and Transfer Agency data and generate reports related to customer transactions and holding positions. The solution was implemented for Asset management Finance.

Principal Consultant

ANZ Technologies
06.2018 - 09.2018
  • Gathered information on business processes and user requirements thro' interviews, questionnaires, surveys, brainstorming sessions and captured the requirements as Epics, Features and User Stories
  • Assessed the impact of current business processes on users and stakeholders.
  • Identified process inefficiencies through gap analysis
  • Mapped current processes and offered recommendations for improvement.
  • Documented business processes and analysed procedures to cater to changing business needs.
  • Recommended operational improvements based on tracking and analysis.
  • Implemented Scaled Agile delivery framework
  • Planned, coordinated and managed all agile ceremonies and Program Increment Planning
  • Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing
  • Responsible for change management process related to the project deliverables
  • Project Details :
  • Customer Remediation
  • Domain: Regulatory reporting
  • Description: The scope of the project is to source historical data into Hadoop platform and generates report related to customer transactions. This to address the regulatory requirement of Australian Security and Investment Commission related to customer fee and transaction management at ANZ by select Business Units.
  • Real Open Access Reporting
  • Domain: Internal reporting
  • Description: The scope of the project is to on-board data from different data sources into a common Teradata / Hadoop platform using and automated metadata driven framework, build business rules around the data and generate operational reports for Business. The project was built around Data Vault as the modelling technique / framework to ingest data.

Sr. Business Analyst /Project Manager

Société Générale
01.2006 - 06.2016
  • Gathered information on business processes and user requirements thro' interviews, questionnaires, surveys, brainstorming sessions and captured the requirements as Epics, Features and User Stories
  • Assessed the impact of current business processes on users and stakeholders.
  • Mapped current processes and offered recommendations for improvement through gap analysis
  • Documented business processes and analysed procedures to cater to changing business needs.
  • Planned, coordinated and managed all agile ceremonies
  • Implemented a set of comprehensive tracking processes to monitor Private banking operational reporting performance.
  • Collaborated with business stakeholders to develop scopes and implement project plans.
  • Spearheaded Digital Transformation initiative for Private banking operational reporting
  • Defined clear targets and objectives and communicated them to other team members.
  • Managed planning, budgeting, vendor selection and quality assurance efforts.
  • Maintained schedules to ensure that key milestones were being met at every phase.
  • Supervised the work of 15 team members, offering constructive feedback on their work performance
  • Project Details :
  • Performance Reporting for Private Banking Entities
  • Domain: Private Banking
  • Client: Société Générale Internal
  • Description: The scope of the application is to help head office analyse performance of individual Business Entities. This is a data warehouse reporting project that generates reports of various KPIs related to performance of the entities. The KPIs included total client holdings, AUM, NNMA, total transactions done, NBI, expenses, GOI.
  • Risk Management for Banking and Corporate Clients
  • Domain: Risk Monitoring and Investment Banking
  • Client: Société Générale Internal
  • Description: The scope of the application is to help risk analysts in managing workflow of the approvals related to increase in credit limit. The application calculates the credit RWA and regulatory capital requirement for each credit line as per Basel 2 norms. Credit RWA and regulatory capital are calculated for each credit line with the help of relevant information including the turnover of the client, associated LGD, PD, EAD, effective maturity of the credit line, and the internal credit rating of the client. The application catered to both on-balance sheet & off-balance sheet products (primarily guarantees and LOC) including trading and lending products.
  • Rating Calculator
  • Domain: Risk Management
  • Client: Société Générale Internal
  • Description: The scope of the application is to help risk analysts calculate internal rating for a client using a model based approach and based on various factors, parameters and indicators. The application caters to different types of clients including brokers, hedge funds, real estate agents and insurers. The models considered different factors including experience of the Management, environment in which the clients operated, available technical infrastructure, financial condition of the client. The rating calculated by the tool is compared with the rating acquired from the external agencies (S&P, Moody’s and Fitch), while lending credits to the clients.
  • Hedge Fund Portal
  • Domain: Hedge Funds
  • Client: Société Générale Internal
  • Description: The scope of the application was extraction of reports that indicates performance of the hedge funds, which are reviewed by the hedge fund analysts. The data reported included Sharpe Ratio, volatility of the net asset value, distance to default, draw-down peak to trough, accumulated and cumulative returns of the hedge fund.
  • I-Request
  • Domain: Risk Management
  • Client: Société Générale Internal
  • Description: The application scope is to help Credit Analysts manage workflow related to request for an increase in credit limit. The trader can compare the calculated exposures (CVAR) and the available limit. In case of an overshoot, the application helps the trader raise a request for an increase in the credit limit.
  • Risk Web
  • Domain: Risk Management
  • Client: Société Générale Internal
  • Description: The application scope is to help traders in managing information related to the deal and resulting exposure. The application catered to exotic products and monitored available client limits, exposures and overshoots.

Database Administrator

Sun Microsystems
08.2000 - 01.2006
  • Created scripts and processes for data integration and maintenance.
  • Implemented database designs and data models.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Production Database infrastructure support

Customer Support Engineer

Wipro Infotech
06.1999 - 06.2000
  • Operating system technical Support for Unix and Solaris
  • Support Pre-Sales team for technical demos on Sun Thin Client

Education

MBA - General Management

National University of Singapore
Singapore
01.2005

BE - Electrical and Electronics

Govt. College of Engineering
Salem
01.1999

Skills

Process: Business Analysis and Solutioning, Data Warehousing, Data Management, Project Management, Release Management, Project Delivery, Change Management, Digital Transformation, Lean management

Frameworks: SDLC, Scaled Agile, Scrum, DevOps, Continuous Delivery, Dimensional Modelling, Data Vault Modelling

Tools: JIRA, Confluence, Tableau, Cognos, Qlik View, Qlik Sense, Azure DevOps, ServiceNow

Technology stack: Google Cloud (GCP), Oracle, Sybase, Teradata, SQL Server, Azure DevOps

Domain: Private banking, Wealth management, Asset Management, Data Management, Data Warehouse, Business Intelligence, Data Visualization, Cyber Security, Identity and Access Management

Soft skills: Team management, Leadership, Communication, Influencing, Negotiation, Stakeholder Management, Mentoring

Certifications: Certified SAFe 4 Agilist, Certified SAFe 4 Product Owner/Product Manager

Accomplishments

  • Integral part of the team that setup up automatic deployment process in Azur DevOps at Standard Chartered Bank.
  • Lead the BA initiative workstream at HSBC within the Group Transformation programme.
  • Organized sessions around Analytics overview and Scaled Agile at HSBC for Retail / Wealth audience. A core member of the Agile CoE within the transformation team at HSBC
  • Successfully managed to implement scaled agile delivery framework at ANZ coordinating with different stakeholders
  • Organized multiple Program Increment planning sessions for different squads at ANZ Bangalore
  • Successfully managed to implement Agile framework, Continuous Delivery process, Lean management and digital transformation initiatives at Société Générale Global Solution Centre for private banking operational reporting project
  • Helped train , document and transition the Société Générale UK Private Banking Operations team to use Cognos as the Business Intelligence tool
  • Helped design and build user friendly digital dashboards for the Société Générale Private Banking Head Office users in line with the digital transformation initiatives of the organization.
  • Received outstanding DBA award at SUN Microsystems for exceeding expectations on target deliverables

Timeline

Sr. Business Analyst

Standard Chartered
04.2024 - Current

AVP Business Analyst

HSBC
09.2018 - 06.2022

Principal Consultant

ANZ Technologies
06.2018 - 09.2018

Sr. Business Analyst /Project Manager

Société Générale
01.2006 - 06.2016

Database Administrator

Sun Microsystems
08.2000 - 01.2006

Customer Support Engineer

Wipro Infotech
06.1999 - 06.2000

MBA - General Management

National University of Singapore

BE - Electrical and Electronics

Govt. College of Engineering
JIMMY CARTER