JIMU KUMAR ROY
VANCOUVER
Summary
Developed patient care, procedural, and communication skills in a fast-paced dental environment, seeking to transition into a new field. Expertise in maintaining sterile environments and ensuring patient comfort aiming to apply these transferable skills to deliver value in diverse professional settings.
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help the team achieve company goals.
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Medical Officer
National Health Mission, Assam
04.2015 - 01.2025
- Monitored patient progress and adjusted treatments accordingly.
- Enhanced patient satisfaction with thorough assessments, diagnoses, and treatment plans.
- Participated in ongoing professional development opportunities to stay current with advances in medicine and enhance clinical skills.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Promoted a culture of safety within the healthcare facility, adhering to strict infection control measures and reporting potential hazards.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Confirmed consistent and accurate medical recordkeeping practices.
- Ordered medical and laboratory supplies and equipment.
- Mentored junior medical staff members through hands-on training sessions, reinforcing key concepts and guiding their professional growth.
- Trained in-house users on the advanced functionality of MS Word and Excel.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Contributed to community health efforts by providing essential COVID-19 screening services at various locations, such as schools and workplaces.
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
- Increased patient satisfaction with timely scheduling, confirmation calls, and follow-up reminders.
- Interpreted routine x-rays to identify tooth structures, calculus and abnormalities.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachalore of Dental Surgery - General Dentist
NSVK SV Dental College And Hospital
Bengaluru, India03-2013
Skills
- Direct patient care
- Patient health education
- Continuous improvement
- Strategic planning
- Active listening
- Critical thinking
- Data entry
- Customer service
- Customer relations
- Problem resolution
- Relationship building
- Computer proficiency
listening to music and doing regular excercise.
I like to try different genres of music with no bar of language or the country. Doing physical exercise regularly is like following a religion for me.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Beginner (A1)
Persian
Intermediate (B1)
b
Timeline
Medical Officer
National Health Mission, Assam
04.2015 - 01.2025
Bachalore of Dental Surgery - General Dentist
NSVK SV Dental College And Hospital
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