Jinal Panchal

Project:Server Domain (Project Delivery Team)

• Co-ordinate with internal resources and third party/vendors for flawless execution of projects
• Managed and coordinated multiple projects simultaneously,ensuring on time delivery and within budget
• Collaborated with cross functional teams,including stakeholders to define project objective and scope
• Monitored project progress,identified potential risks and implemented mitigation strategies
• Facilitated regular project status meetings,providing updates to key stakeholders
• Managed project resources and allocated tasks to team members
• Conducted quality assurance checks to guarantee project deliverables met specification
• Led change management processes to make any change in the production systems
• Create and maintain comprehensive project documentation
• Create SOP's for new process and get it reviewed with client
• Preparing Monthly Presentation and showcasing the MIS for the month with stakeholders
• Implemented best practices and continuous process improvements to optimize the project outcomes
• Arranging monthly capacity report review meeting with client.
• Maintain and track the all the process and technical documents for audit purposes

Project:Datacenter Operation

• Execution of new datacenter setups and fulfill requirements of space, power, cooling.
• Facilitate the execution of new installation, migration and decommission phase or refresh devices.
• Managed to accomplish the project activity with 50+ team members supporting the refresh of complex devices, and successfully migrated 1000+ devices till date.
• Responsible to manage the team of data center technicians which includes all aspect of people/performance/rotation management.
• Implementing service methodologies including incident management, problem management, change management, capacity management etc.
• Responsible for addition movement and changes for all equipment within the HDFC data center.
• Collaborate with various vendors for material procurement and staff hiring/management.
• Ensure that all asset data should be received for new/moved/unchanged/aging (decomposed) equipment that are in client facility.
• Provide communications to data center client bank leads onsite progress and issues.
• Creating SOP's and manuals for the new process
• Prepare plan for development and installation of datacenter according to present and future requirements.
• Perform quality assurance checks on team’s work ensuring input accuracy meet department standards.
• Responsible for data center operations, achieving SLA’s managing critical incident, managing vendor support, contract renewals and executing projects.
• Experience in managing a 24*7 *365 command center that monitor’s data center.
• Asset tagging – responsible for assuring that all assets i.e. servers new/moved/unchanged in this facility get asset tags.
• Provide capacity management metrics and execute summaries in line with the established data center road maps.
• Work with network management team and other beacon staff to ensure follow-ups with provider’s when new project requirement received
• Managing and controlling CCTV & Access control system

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• Handling & Managing the projects of LV systems like networking,CCTV,Fire alarm system
• The role encompasses both project co-ordination and management responsibilities, in summary these includes: -
• Plan, procure and execute a project, project documentation, resource allocation and monitoring, managing project teams, both external supplier and internal staff.
• Arranging the kick of meeting with internal and client to understand the exact scope of work.
• Monitor Sales order entry into the system.
• Purchase related all responsibility-New vendor development,price & terms negotiation with vendors,PO releasing,Material delivery as per terms.
• Ensuring statutory & company compliances for new vendor registrations.
• Techno-Commercial quotation evaluation and preparing of purchase requisition and maintaining the quality & Profitability of the activity
• Monitoring of project supply material and responsible for cost and Inventory control
• Vendor follow up for the proper & in line manufacturing of the material as per technical specifications.
• Preparing system architecture in AutoCAD design with the help of draftsman for proper design & Execution of project
• Single point of contact for clients & vendors for project assigned.
• Ensure there is no cost and time overrun while completing the project.
• Preparing project scheduled and Providing timely update to customers about the project progress.
• Preparing QAP & get the approval from the client to release the material
• Arranging FAT and get the inspection done from the client to release the material
• Preparing engineering documentation & handover to client
• Monitoring Sales TAX invoicing into system & arrange to send invoice for payment collection & maintain cash flow
• Payment follow up against the invoicing

• Provide technical support for voice (landline) related query using EPABX and call billing software at client site HDFC bank Ltd.
• Responsible for planning and execution of upcoming hub at the client back offices in Mumbai, India.
• Actively monitor the closure of service desk calls, within the defined ETR (End Time Resolution).
• Build & Maintain successful relationship with the service provider and vendors.
• Coordinate & escalate service-related Issues pertaining to landline and mobile with
• The respective service provider for Indian location & ensure closure of the issue.
• Other responsibilities include end to end connectivity from network switch to EPABX
• System, providing IP connectivity to EPABX system for voice communication between intra & inter offices
• Responsible for completing all the requirements and documentation of physical infrastructure.
• Ensuring RCA prepared against each incident
• Preparing and publishing daily, weekly and monthly reports
• Identifying and analyzing risk and highlighting to shareholders
• Responsible for optimizing the telephone billing using technology.
• Arranging PAN India conference call with the help of service providers
• Preparing centralized dashboard for the landline and mobile billing.

• Detailed engineering in network system which includes design of LAN,Telephone & backbone system of LV system
• Prepare RDS, Space planning for equipment, tender drawings & tender BOQ
• Designed and reviewed the drawing received from the architects and the vendors
• Updated list of deliverables project-wise and timelines.
• Derived requirement analysis time to time as per site visit and project meeting.

• Derived BOQ, prepared Techno-commercial offers for structured cabling systems which includes LAN,Telephone & backbone of LV system.
• Prepare RDS, Space planning for equipment, tender drawings & tender BOQ,system Architecture.
• Designed technical shop drawings and participated in technical co-ordination meeting with the client, consultant, and other system contractors
• Responsible for completing all the requirements and documentation of physical infrastructure.
• Monitoring of project supply material and responsible for costs and inventory control.
• Purchase related all responsibility-New vendor development,price & terms negotiation with vendors,PO releasing,Material delivery as per terms.
• Techno-Commercial quotation evaluation and preparing of purchase requisition and maintaining the quality & Profitability of the activity
• Monitors and follow up with the vendor for the shipment.
• Provided end to end support for completing the projects which includes co-ordination with OEM,Internal team and clients