Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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JINCY JOSHUA

Tiruvalla,KL

Summary

Detail-oriented Account & Sales Manager with 5 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new concepts and expanding network connections.

Overview

6
6
years of professional experience

Work History

Sales & Marketing Manager

Creo Homes
Kochi, KL
02.2023 - 03.2024
  • Built and maintained productive relationships with customers and internal partners.
  • Created and expanded sales presentations to new customers increasing net sales revenue by 40% in sales
  • Increased net sales by a minimum of 8 figures in a month.
  • Acted as the main point of contact about client's concerns and needs.
  • Developed successful customer relationships and quickly resolved service requests to increase sales.
  • Negotiated contracts and closed agreements to maximize profits.
  • Pitched to new clients by leveraging client base and targeting strategic partnerships.
  • Listened to customer needs to identify and recommend best services.
  • Created successful strategies to develop and expand customer sales.
  • Taking care of social media channels.
  • Market and competitive research analysis.
  • Performance with a focus on achieving targets.

Assistant Manager

Elanjimoottil J & J Agencies
Tiruvalla, KL
01.2022 - 02.2023
  • Management of the distribution network for 14 various brands.
  • Working closely with sales managers to ensure efficient inventory management and strategic planning.
  • Responsible for the full cycle recruiting process.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Explained job duties, compensation and benefits to potential candidates.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Making sure that retailers pay on time.
  • Collaborating with sales people to establish a strong distribution network.

Operations Assistant

Velocity International Trading LLC
Dubai, AS
10.2020 - 03.2021
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Negotiated prices, terms of sale and service agreements.
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Management of inventory.
  • Efficiently overseeing organization, management, and maintenance of all important documents, records, and storage.

Sales Manager

Swiggy
Kochi, KL
06.2019 - 08.2020
  • Met with clients, delivering presentations, and educating on service features and offerings.
  • Successfully expanded Swiggy's operations to new area outside city, making great strides in our growth strategy.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Attended Sales training, and other meetings with primary mission of expanding market opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing customer relationships.
  • Successfully managed over 100 accounts, focusing on sales-driven activities.

Human Resources Intern

Future Retail
Bengaluru, KA
03.2018 - 06.2018
  • Worked with HR team to coordinate company events.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Developed strong written and verbal communication skills.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
  • Created and updated tracking spreadsheets using MS Excel.
  • Assisted with writing job postings and job descriptions for boards.

Education

MBA - Logistics Management

Karunya School of Management
Coimbatore, India
05.2019

Bachelor of Science - Physics

St. Thomas College
Kozhencherry
05.2015

HSE - Science

M G M Higher Secondary School
Tiruvalla, India
03.2011

High School Diploma -

St. Thomas Higher Secondary School
Tiruvalla, KL
04.2009

Skills

  • Sales Records Management
  • Product and Service Promotions
  • Relationship Building
  • Lead Generation
  • Relationship Building
  • Acquisition and Retention Strategies
  • Account Management
  • Business Development
  • Professional Sales
  • Excellent Negotiating Tactics
  • Sales Techniques
  • Time Management
  • Acquiring New Customers

Additional Information

  • Highly skilled leader with skills in delegating tasks, team building, and creating positive customer experiences.
  • Deal strategy
  • Well versed in Microsoft office Suite
  • Advanced Excel & Tally Specialist


Timeline

Sales & Marketing Manager

Creo Homes
02.2023 - 03.2024

Assistant Manager

Elanjimoottil J & J Agencies
01.2022 - 02.2023

Operations Assistant

Velocity International Trading LLC
10.2020 - 03.2021

Sales Manager

Swiggy
06.2019 - 08.2020

Human Resources Intern

Future Retail
03.2018 - 06.2018

MBA - Logistics Management

Karunya School of Management

Bachelor of Science - Physics

St. Thomas College

HSE - Science

M G M Higher Secondary School

High School Diploma -

St. Thomas Higher Secondary School

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