Summary
Overview
Work History
Education
Skills
Birthdate
Nationality
Languages
Hobbies and Interests
Timeline
Generic
JINESH KADIA

JINESH KADIA

AHMEDABAD

Summary

To take up challenging career and grows with honesty, loyalty, good relationship and best performance and translate my experience, knowledge, skills and abilities into value for an organization.

Overview

19
19
years of professional experience

Work History

Network and Security – Infrastructure Expert

Amnex Infotechnologies Pvt. Ltd.
Gandhinagar
05.2024 - Current
  • Currently I am working in Integrated Command and Control Center (ICCC) for Gandhinagar Municipal Corporation (GMC).
    I am giving technical support for CCTV, NVR, Red Light violation detection (RLVD), Automatic Number Plate Reader (ANPR), LPU, Physical Servers, Virtual Servers, Network Switches, Firewall, ILL,ISP Communication, Video Wall, Software, Multiple Web Application Monitoring and Support.
  • Installed, configured and maintained a variety of hardware, software and network components.
  • Configured virtualized environments using VMware or Hyper-V technologies.
  • Monitored server performance metrics to identify potential issues before they arise.
  • Managed user accounts in Active Directory.
  • Provided technical support for users regarding system access, performance issues, upgrades and new installations.
  • Collaborated with other departments to ensure the smooth operation of IT operations.
  • Communicated with clients to understand system requirements.
  • Provided status updates to keep upper management informed and to reach goals.

Executive IT

ASTRAL PIPES LTD.
Ahmedabad
09.2021 - 05.2024
  • Installing and Configuring hardware and software
  • Troubleshooting technical issues
  • Resolving network issues
  • Managing IT Assets and Documents
  • MS Outlook Configuration, Outlook Backup and restore and troubleshooting
  • Proactive Windows OS, Antivirus, Application monitoring and all system must be compliant as per shared guidelines from Head Office
  • Improve quality of service progressively and ensure smooth user experience for IT
  • Providing timely and accurate customer feedback
  • Technically assistance in CCTV, Audio & Video conference infrastructure and rapid action during failover
  • Networking, CCTV and other infra projects supervision and proper implementation
  • Prompt response and action for assigned task based on severity
  • Quality of communication with the customers
  • Communicated with the vendor Intime for smooth running of services in the datacenter
  • Maintain daily call register without missing any issues and share monthly basis and when asked to share
  • Maintain Astral Group Assets inventory and Call-register and checklist for Data Center, NDC and CCTV, ongoing Projects
  • Asset Transfers Work Process (PAN INDIA) Co-ordinate with Transporter and internal team Process work
  • SAP MIGO to process a goods receipt to confirm the receipt of materials
  • Learn new concepts and technologies for IT infra design

Sr. Technical Support Engineer

IMSI (India) PVT. LTD.
Ahmedabad
06.2015 - 09.2021
  • Managing BMS (Building Management system) and home Automation system @ chairperson house of the Adani Group (Shri Gautam Adani's House)
  • Responsible for signing of such checklist covering all aspects of installations, inspection, pre-commissioning and commissioning
  • Commissioning of Air Handling Units, HVAC, Exhaust Fans, and PNG Gas Monitoring Systems, whether station etc.
  • Technical support for Audio/Video, Projector and Home theater system and manage
  • Monitoring fire and safety system Make Honeywell
  • Managing the audio & video CCTV surveillance system with (Milestone Server)
  • CCTV Cameras monitoring of HIK vision, Mobotix makes (PTZ camera, Bullet cameras, and indoor 360)
  • Access control systems, Biometric Devices Configuration & Managing through server
  • Biometric system Make (L1 identity & Matrix)
  • Co-ordination with various AMC vendors for various operations and vendor escalation
  • Maintaining Cisco UCS C240 M4 server with Cisco WLC 5520 controller to maintain Wireless Access point
  • Managing RTLS (Real-time Tag Location system)

System Administrator

IMSI (India) PVT. LTD.
Ahmedabad
02.2014 - 05.2015
  • Company Overview: Adani Group Corporate Office (Head Office)
  • Installing & troubleshooting Outlook email account, printers and troubleshooting remote user problems through remote access tools and also handling a DHCP, AD Servers & Systems & Software Applications
  • Handling International User's support calls through remote @ Dubai, Singapore, Jakarta, Sometimes Australia
  • Co-ordinate to users for Video conference Meetings
  • Adani Group Corporate Office (Head Office)

FMS Engineer

Ashtech Infotech Pvt. Ltd.
10.2009 - 01.2014
  • Company Overview: Adani Institute of Infrastructure Management & Adani Management Development Center
  • Access Control system: Creation of Access Control Cards, Providing Access Rights, and Resolution of issues persisting with Access Control
  • Wi-Fi: Managing all the Wireless devices with Wireless Zone Detector along with Configuration and Troubleshooting the Problems
  • Fire Alarm System: Troubleshooting the issues arising in alarm system
  • Public Announcement System: Arrangement, Installation & Playing
  • Network Switches (L2 Level): Operation, Maintenance, Configuration & Troubleshooting the arises issues
  • Network Printers: Installation, Operation, Maintenance, Configuration & Troubleshooting the Problems
  • CCTV camera: Server Maintenance, Configuration, Monitoring & Troubleshooting the Problems
  • Liberty3 Server :( Library Database Access & Control) for Students
  • Domain Server: All Domains Related Issues & Operations
  • DHCP Server: All Network Related Issues, Configuration & Operations
  • Antivirus Server: Troubleshooting & Maintenance
  • MATLAB Server: Maintenance & Installation
  • Minitab 15 Server: Maintenance & Installation
  • CMIE: Database for Students & Faculty used for Economic Research
  • File Server: For Users use including Faculty & Students
  • Etc
  • Adani Institute of Infrastructure Management & Adani Management Development Center

Customer Support Engineer

PCS Technology Ltd.
03.2008 - 09.2009
  • Company Overview: Vodafone Essar Gujarat Ltd
  • Troubleshooting Hardware and Network Related problem and provide Solution
  • Maintaining the network infrastructure, installing, & configuring network client workstation
  • Installing, configuring & troubleshooting software and windows family operating systems
  • Installing & troubleshooting hardware & peripheral for Compaq, IBM & HP Desktops
  • Installing & repairing printers and troubleshooting remote user problems through remote access tools
  • Vodafone Essar Gujarat Ltd

FMS Field Support Engineer

MICROTECH SYSTEMS PVT. LTD.
05.2005 - 06.2007
  • Support the Desktops and troubleshoot user problems with possible solutions
  • Troubleshoot applications to identify and correct malfunctions and other operational difficulties
  • Install & troubleshoot different system tools, applications along with antivirus application
  • Excellent temperament to multitask and coordinate various activities under high pressure and time constraints and troubleshoot any hardware related issues or network causes within the least possible turn Around Time
  • Maintenance of all security System and all computers connected to Network
  • Periodical maintenance of all System and Database
  • Attending the Local Calls for Troubleshooting of PC's and Printers
  • Also Maintains the Local Area Network as well as give support to users remotely
  • Handling the (AMC) Ahmedabad municipal corporation calls & other corporate Calls

Education

Bachelor of Arts (BA) -

01.2011

Higher Secondary School Certicate (HSC) -

01.2005

Industrial Training Institute (ITI) -

01.2004

Secondary School Certicated (SSC) -

01.2002

Skills

  • Teamwork
  • Problem-solving
  • Multi-task
  • Time management
  • Building Management system
  • First Level Support
  • Help Desk
  • Access control systems
  • Access Rights
  • Anti-Virus Software
  • Asset Management
  • Biometric
  • CCTV
  • COMMUNICATION
  • Computer Hardware
  • Customer Support
  • Desktops
  • Fire Alarm System
  • Home Automation
  • Network Printers
  • Outlook email
  • Remote Access
  • Wireless Access point

Birthdate

03/10/87

Nationality

INDIAN

Languages

  • English, Basic
  • Gujarati, Native Speaker
  • Hindi, Very Good

Hobbies and Interests

  • Travel
  • Driving a Car
  • Photography
  • Like to Play Cricket, Volleyball, Chess
  • Like to watch Action, Thriller and Comedy Movies and like to listen new Songs.

Timeline

Network and Security – Infrastructure Expert

Amnex Infotechnologies Pvt. Ltd.
05.2024 - Current

Executive IT

ASTRAL PIPES LTD.
09.2021 - 05.2024

Sr. Technical Support Engineer

IMSI (India) PVT. LTD.
06.2015 - 09.2021

System Administrator

IMSI (India) PVT. LTD.
02.2014 - 05.2015

FMS Engineer

Ashtech Infotech Pvt. Ltd.
10.2009 - 01.2014

Customer Support Engineer

PCS Technology Ltd.
03.2008 - 09.2009

FMS Field Support Engineer

MICROTECH SYSTEMS PVT. LTD.
05.2005 - 06.2007

Bachelor of Arts (BA) -

Higher Secondary School Certicate (HSC) -

Industrial Training Institute (ITI) -

Secondary School Certicated (SSC) -

JINESH KADIA