Dynamic and results-driven Admin and Finance Head with a proven track record at PODAR JUMBO KIDS. Expert in team management and compliance, fostering a positive work environment while ensuring regulatory adherence. Adept at budget preparation and financial reporting, leveraging strong organizational skills to enhance operational efficiency.
Administrative Management
Supervise and manage all administrative staff, including office assistants, receptionists, and support staff.
Oversee school infrastructure, maintenance, and cleanliness.
Ensure timely procurement of supplies and equipment.
Maintain student and staff records per school policies and regulatory requirements.
Compliance & Documentation
Ensure compliance with education board regulations (CBSE/ICSE/State/IB).
Manage documentation for admissions, transfers, and certifications.
Coordinate with government bodies for inspections, audits, and approvals.
Maintain safety, fire drill, and health protocol records.
Finance & Budgeting
Assist in preparing and managing the school’s annual budget.
Monitor expenses and maintain records of purchases and payments.
Coordinate fee collection and reconciliation with the accounts department.
Liaise with auditors and finance teams for reporting and compliance.
HR & Staff Coordination
Support recruitment, onboarding, and training of non-teaching staff.
Maintain attendance and leave records for all employees.
Handle staff grievances and promote a positive work environment.
Parent & Stakeholder Communication
Serve as a contact point for parents on administrative queries.
Coordinate school events, meetings, and parent-teacher interactions.
Ensure timely communication through circulars, emails, and notices.
Administrative Management
Supervise and manage all administrative staff, including office assistants, receptionists, and support staff.
Oversee school infrastructure, maintenance, and cleanliness.
Ensure timely procurement of supplies and equipment.
Maintain student and staff records per school policies and regulatory requirements.
Compliance & Documentation
Ensure compliance with education board regulations (CBSE/ICSE/State/IB).
Manage documentation for admissions, transfers, and certifications.
Coordinate with government bodies for inspections, audits, and approvals.
Maintain safety, fire drill, and health protocol records.
Finance & Budgeting
Assist in preparing and managing the school’s annual budget.
Monitor expenses and maintain records of purchases and payments.
Coordinate fee collection and reconciliation with the accounts department.
Liaise with auditors and finance teams for reporting and compliance.
HR & Staff Coordination
Support recruitment, onboarding, and training of non-teaching staff.
Maintain attendance and leave records for all employees.
Handle staff grievances and promote a positive work environment.
Parent & Stakeholder Communication
Serve as a contact point for parents on administrative queries.
Coordinate school events, meetings, and parent-teacher interactions.
Ensure timely communication through circulars, emails, and notices.
Administrative Management
Supervise and manage all administrative staff, including office assistants, receptionists, and support staff.
Oversee school infrastructure, maintenance, and cleanliness.
Ensure timely procurement of supplies and equipment.
Maintain student and staff records per school policies and regulatory requirements.
Compliance & Documentation
Ensure compliance with education board regulations (CBSE/ICSE/State/IB).
Manage documentation for admissions, transfers, and certifications.
Coordinate with government bodies for inspections, audits, and approvals.
Maintain safety, fire drill, and health protocol records.
Finance & Budgeting
Assist in preparing and managing the school’s annual budget.
Monitor expenses and maintain records of purchases and payments.
Coordinate fee collection and reconciliation with the accounts department.
Liaise with auditors and finance teams for reporting and compliance.
HR & Staff Coordination
Support recruitment, onboarding, and training of non-teaching staff.
Maintain attendance and leave records for all employees.
Handle staff grievances and promote a positive work environment.
Parent & Stakeholder Communication
Serve as a contact point for parents on administrative queries.
Coordinate school events, meetings, and parent-teacher interactions.
Ensure timely communication through circulars, emails, and notices.
Customer Support: Respond promptly to inquiries via phone, email, or chat, resolving complaints and providing precise information on our products and services. Ensure all interactions are documented, follow up on unresolved issues, and maintain high customer satisfaction.
Sales & Lead Generation: Conduct outbound calls to promote products or services, identify customer needs, and suggest appropriate solutions. Consistently meet sales targets and engage in upselling and cross-selling to our existing customer base.
Process & Documentation: Regularly update the CRM with customer interactions and outcomes, adhere to company protocols and compliance guidelines, and coordinate with internal teams to resolve issues and ensure efficient service delivery.
IT Support
Provide technical support for school devices such as computers, smart boards, and printers.
Maintain and troubleshoot network, internet, and Wi-Fi systems.
Install and update software applications for teaching and administration.
Manage user accounts, email systems, and access permissions.
Ensure data security, backups, and antivirus protection.
Administration
Maintain student and staff records with school management software.
Support admission processes, attendance tracking, and report generation.
Coordinate with vendors for IT supplies and service contracts.
Help organize school events and digital communications.
Finance Support
Assist in preparing budgets, expense reports, and financial summaries.
Maintain records for purchases, invoices, and payments.
Support fee collection and reconciliation with accounting systems.
Liaise with auditors and finance teams for compliance.
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Team management
Flexible and adaptable
Data entry
Calm under pressure
Organization and time management
Supervision and leadership
Over the past few years, I've been globetrotting around India and Southeast Asia like a professional explorer. I've become an adaptability ninja, a communication wizard, and a master of navigating unfamiliar territories (and I don't mean just Google Maps!). Whether it's coordinating logistics in the middle of nowhere or bonding with folks from all walks of life, travel has turned me into a resourceful, empathetic, and solution-oriented powerhouse. I'm bringing all this globetrotting wisdom to our professional playground!