Jinisha Agarwal
IT ANALYST
Gurugram,Haryana
Summary
Aim to be associated with a progressive organization that gives
me scope to update my knowledge and enhance skills in
accordance with latest trends and be a part of team that
dynamically works towards the growth of self and the
organization.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
IT Analyst
Tata Consultancy Services
Gurugram, Haryana
05.2017 - Current
1) Understanding client requirements in terms of user requirements, functional specifications and technical requirements.
2) Development of new features, change requests and bug fixes for the existing software majorly using Java/J2EE.
3) Involved in production support and application lifecycle management.
4) Provided handheld training for the new members of the project.
5) Resolved INCs during production cut-over.
6) Environment setup SIT, UAT and PROD involving performance testing protocols.
7) Working with DevOps for build and server related issues.
8) Collaborated in team-based, Agile environment to accomplish objectives by deadlines.
9) Resolved assigned software defects and pushed back through build and deploy process.
10) Following the best practices for project support, documentation as set by the peers and coordinating with team members for system design, integration and application maintenance.
Education
Bachelor of Technology - Computer Science And Engineering
Raj Kumar Goel Institute of Technology
Ghaziabad, UP, INDIA 08.2012 - 05.2016
Senior Secondary -
Senior Secondary
St. Mary's Convent Senior Secondary School 04.2011 - 05.2012
Skills
Java/J2EE
Javascript
Git/Bitbucket
Jenkins
Application Lifecycle Management
Service Now
Angular
Tomcat and RHEL
HTML CSS
MYSQL
Accomplishments
1) Successfully implemented inter technology url configurations ( Lite to WOA )
2) Offshore lead for support and maintenance of production activities for NAM region of multinational banking corporation.
3) On spot award for successfully handling major INCs reported in production and higher testing environments.
Timeline
IT Analyst
Tata Consultancy Services
05.2017 - Current
Bachelor of Technology - Computer Science And Engineering
Raj Kumar Goel Institute of Technology
08.2012 - 05.2016
Senior Secondary -
Senior Secondary
04.2011 - 05.2012